"I am amazed that in the short time I spoke to a sales specialist on the phone, by the time I was finished I felt as if I had made a new friend. He was helpful, personable and friendly beyond expectations. I seldom contact a company to give "kudos", but felt I needed to since the specialist was so exemplary. Then, I even got a wonderful response and thank you from the founder and owner of the Sweetwater personally! How rare is that in this day and age?!? Their prices are great, the product arrived on time (with a special touch of including a little package of candy in the box with a thank you note). But as I mention in the title of this review... it is the personal interaction of the people that makes this place special. I highly recommend this organization!"
"Went smooth as always. Great price, great service."
"I have ordered musical instrument accessories for several years from Sweetwater. The price is always unbeatable with fast delivery. Someone personally calls to thank you for the order and they send candy in the package. Really...what else could you ask for?"
"I ordered it on line and within 2 hours my order was shipped, incredable. "
"Professional staff..
Great service.!"
"The website is awesome and easy to use, and the selection is amazing. The support after I made my purchase was also awesome."
"Orders are always simple, quick and cheaper than Amazon. Why? No tax, that's why!
Shout out to Shauna, who's very cool and personal."
"It's always AN EXCELLENT EXPERIENCE"
"Great financing deal, personalized service and a quick ship. I’m am very happy with the product and would order from Sweetwater again. "
"Always on top of the shopping and buying experience. They really care. I always feel very satisfied and confident with my purchases. I know they appreciate my business and will continue to rely on them for keeping me in business as well."
"Amazing company that offers more than any other company to date. Example: Gearfest
Also computer support for a constant maze of computer operating system changes to
maintain compatibility in the future. "
"Adam Cesarz has my back. Orders are shipped fast and I get what I ordered.
Thanks guys you are the best.
Charlie Walton
Drummers Service Station llc
St. Pete. Fl 33710"
"I was looking for a certain sound from back when I was younger. I worked with Nick down there and he got me sorted out. He gave honest and knowledgeable feedback from what I was asking for. "
"
I was a little bit nervous buying a demo, but with the photos online it was helpful in identifying the extent of the imperfections.
When the guitar arrived I checked for those noted imperfections, to my delight they appeared much less than noted in the pictures. I actually had to turn the guitar at just the right angle in a bright light to even see them.
The triangular decal that was used to note the imperfections was extremely helpful as reference. The guitar fits perfectly in the Epiphone case as well.
I could not have been more pleased with my purchase and the customer service I received.
Without doubt my next guitar purchase will be with Sweetwater.
Bill
Epiphone Masterbilt Century Zenith"
"I received my practice chair guitar holder combo in the time I was promised. The best part was I did not need a single tool to assemble it. If I may make a suggestion if you were to make the seat with a little deeper cut out so the neck the guitar can't be knocked over if someone were to bump it. I plan to use velcro to attach to chair and around the neck, Thanks for a great product."