"The team of professionals at Sweetwater are awesome. Our sales rep, Michael Morgan, was especially diligent in finding the exact right piece of equipment to fit our needs and our budget. Whenever we need anything for our sound system, we know we can count on Michael and Sweetwater to deliver the goods, even if it's just a little free advice.

Chris M. - Voices of Praise Gospel Music"

"In my 54 years I have never experienced such phenomenal customer service like the service provided by Sweetwater. Brock was absolutely amazing! He assisted me prior to the sale, made some recommendations that completely enhanced my order/experience and made sure to call me after the sale and delivery to make sure everything was just perfect. I never felt rushed to get off the phone and he even extended an invitation to reach out to him at any time, even if it was just to "talk shop". Real people. Real cool. They have earned a loyal customer. I've never experienced anything like this. Oh, and the prices are awesome as well!"

"Best service after the sale. They make sure you are absolutely happy with your purchase and that everything arrived in top condition. I really enjoyed the small bag of Tootsie Rolls they threw in with my order!!"

"Hands down the best customer service I’ve ever had buying gear. That goes for online and in store. Keep it up. Seeetwater has earned my business exclusively. "

"Awesome company with excellent service, high quality music products, fantastic 2 year extended warranties, and best online pricing. Most recent purchase was the Blue en.core 200 Active Dynamic Microphone from our vendor of choice, Sweetwater and the sale price was hard to beat "

"Will always deal with them"

"Amazing.Thank you Julio Jimenez!!!"

"I always have a great experience with Shaka at Sweetwater. He is always ready to help and very knowledgeable. Thank You!"

"Sweetwater definitely takes the cake for top of the line online experience of purchasing, customer service and prompt delivery of goods. This is what online shopping should be."

"Always have a great experience in purchasing musical gear from Sweetwater Sound. From affordable prices to excellent shipping rates, they are by far the best music store to purchase gear from. You can always trust Sweetwater to ensure that you receive your gear on time and in mint condition. "

"Highly satisfied with ordering from Sweetwater. It was the best online ordering experience I have had. From the email with their live tech support contact info to the courtesy call from the Sweetwater rep packing and shipping my order at the time it was shipped, he informed me my order was shipping out and when I could expect it to arrive, shopping and buying from Sweetwater was sweet indeed!"

"I was pleased with every aspect of ordering process from the ease of selecting my product to the prompt delivery of it. I was also pleasantly surprised to get a courtesy call immediately after I placed my order."

"Justin was great! He was very sincere in ensuring that I was completely satisfied with my experience. Free next business day shipping was unheard of for me. This place is my go to music shop. Number 1 in the country for sure. Awesome!"

"Got a great price on the control pedal I was looking for, free shipping, fast service. Received a thank you call when I placed the order and a follow up call when I received it.....great customer service!
Will definitely order again from Sweetwater."

"Awesome customer service! If yojr buying musical equipment online, you can't go wrong with Sweetwater."