"The guitar is beautiful! It was perfectly packaged too! Ed Nystrom always follows up after the order is shipped. I love the personal attention I get everytime I place an order...Like I said....My Go-To store!
"
"Great service and people."
"Ordering through Sweetwater is quick and easy. Sweetwater is a reliable source for music gear and their website is convenient to navigate."
"This is a good supplier. i like this. "
"Haven't owned a set of drums since 1990. Getting back into it. Stephen Oppenheim was extremely
helpful in pointing out the features of each drum manufacturer. Ordered a 7 piece set of Gretsch
Catalina Maple, hardware, and cymbals...I called him several times with "new" questions. He was
very knowledgeable and helped me make the right decision.
I have a Guitar Center Store in a nearby city, however, it was Stephens expertise that caused me
to order from Sweetwater. Great Service and follow-up.
Many Thanks.
BobW"
"As a musician for a VERY long time ,I can say that this is the very best for ANYTHING that I have needed. I am a drummer and percussionist . all I can say is : if you want a hassle free , ALWAYS free shipping , best customer service . I have been using them for years > "
"I know it's very difficult to buy a guitar that you have never seen inperson or, physically touched. I trusted sweetwater just from reading reviews and watching a couple of videos. There is a video about how the guitars go through the 55 points inspection before they are shipped, and also Paul's video when he was talking about his new guitars that just came out. Those 2 videos really impressed me and they were the reason why I actually bought a guitar from sweetwater. Plus of course all the crystal clear pictures that I am completely obsessed with.
My guitar came in about a week later and I absolutely love it. It is tuned properly and very clean. It plays and feels nice. It met all my expectations.
Believe it or not, there was one thing that I loved even more than the guitar itself, it was the nice label that you guys put on box that said wait 24 hours before opening the package and playing the instrument right away due to difference in climates because of the winter season. That was amazing!
Thank you so much sweetwater.
You have no idea how hard it was to wait for 24 hours but, I did it!!!
"
"my last two purchases were great. My Sales Engineer is very knowledgeable and his help saved me lots of money by not buying the wrong items I was going to purchase. I’ve had serperb service each & every purchase from Sweetwater. Many thanks to Jacob"
"Great place to purchase from.
Competitive prices, wide variety, great service and most importantly put customer's ahead of profit.
A very honest and reliable company."
"every part of my shopping experience was perfect. A knowledgeable and kind staff, awesome information on the website. It really is the perfect musicians website. Will go here for all of my equipment from now on."
"Ive been doing business with sweetwater sound for many years. I have never had one bad experience with customer service, product delivery or with the products. However, if i did experience any type of problem, i am totally confident they would resolve the issue with no hassles. Best music retailer on the internet, bar none. "
"I have been looking for this particular guitar for a while and Sweetwater had it, so did guitar center and a few others. I read about the company and general reviews on serving me as a customer and decided to go with Sweetwater. Literally 2 minutes after I placed my order, I got a call from my sales Engineer, Chris Neyman asking if I had any questions and also some credit card verification, which I suspect was to ensure there was no fraud because I was having it shipped to my work.
Very helpful. Then after I got the verification email, he sent me a series of photos of my guitar, the shipping and then later the shipping information. I got the guitar along with some very careful instructions to let it adjust to room temperature before I opened it to make sure it was ready. The guitar and experience is great. The guitar was ready to go, and after tuning it a bit, it played like a dream.
Customer service is what differentiates businesses, and I they rocked it from beginning to end."
"Would definitely recommend to friends!"
"I've had nothing but great dealings with Sweetwater, they sell awesome DJ equipment and the financing helps a bunch! "
"I have been ordering from Sweetwater for several years, and I only have the best things to say about this company from the time you purchase the item to the time you get it. Great great great company, you cannot go wrong with these people. They are awesome. I have been playing music professionally for so long and I have turned to Sweetwater in the last few years because they're products are exactly what they say you're going to get and are filled with integrity and care for your purchase. I would not even consider buying a new guitar anywhere else because they show you such detail of the product that you're going to get with detailed pictures. My five stars goes to this company as you will not be disappointed. I only have the greatest things to say about this company."