"My son is a musician and after his first purchase from Sweetwater, he was blown away with the personal, laid back, highly informative conversation from the customer service department that made my son feel like he was the VIP customer. So for Christmas my son only wanted Sweetwater products. Wow, after my purchase , a phone call came the next day thanking me for ordering, guiding me on present ideas and a very relaxed conversation as if I was the VIP customer. I even get emails thanking me for my purchase and offering help at any time. Not the usual “your order has been shipped.” Well done Sweetwater. Definitely the best business I have ever encountered. "

"What an experience! Sweetwater and their Sales Engineers were awesome and made our experience the best. Sales Engineer Craig Kiel walked through step-by-step for the whole purchase to make sure we had everything we needed. Craig even followed up with an email sending pictures of our purchase and to make sure everything was good. You do not get this type of customer service anymore, anywhere! We have other instruments to purchase and will be using Sweetwater from now on for everything musical. No other company compares.

Thank you,
Michael Starks"

"As always, Scott made sure everything was in order and my stuff got here ahead of time without a scratch on it. I will always contact Sweetwater for all my musical gear. Thank you! JB "

"My order was very small, but I still received a call asking if I had questions and follow up emails. My items arrive even sooner than I expected and they even included a candy treat! I highly recommend them and will refer my grandsons-the musicians-to them!!"

"I loved the Cyber Monday deals, as always. Combined with superb customer service, Sweetwater is my go-to for any music gear I need."

"Great service of Sweetwater, but disappointed of FedEx service in my country, it's too expensive.
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"Sweetwater is second to none. Sweetwater has a wide variety of products and the customer service is the best I've ever experienced. My sales engineer, Matt Zuleger, is engaging, very helpful and is knowledgeable about a wide variety of products. I trust him and I trust Sweetwater for all my music needs. Doing business with Sweetwater is always a pleasing experience. And so is the candy!"

"Chris Leonard is a cunsumet professional "

"Wow I am so happy with howfast the shipping was! I lost my old capo (ops) and my package arrived just in time for my next show."

"I ordered some Vater drumsticks that were on sale . I’d be losing money if I didn’t buy them !!!"

"Thak you! My experience was great!
Fedex this time was slow but no a problem!"

"Great customer support and variety of products. Prices are good too and the shipping was pretty quick. My go to place for music gear from now on."

"They sent me everything I ordered, I called today, and ordered a Sweetwater T shirt, thank you Ben is on his honeymoon so I talked to Nick, and he took care of me"

"I ordered black Friday, and it was at my door the next day. Amazing."

"i called up, and got what needed to be done done. very proffesional!"