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Product & services pricing
4.38/5
Chance of future purchase:
3.13/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

5/5

2018-11-13

Fender American Professional HSS Stratocaster Guitat

"Wonderful instrument , and great experience buying from Sweetwater"

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5/5

2018-11-13

Unbelievable deal on a "B" stock item

"I was in the market for a portable PA system and inquired about a JBL EON unit that was listed as a "B stock" system. I inquired online as to what I could expect from a condition and warranty perspective, and was assured the unit was like new and had never been sold or used, and had had a factory issue repair and the unit could not be sold as new, but had to be sold as a B stock item. I was more then happy when I opened the unit to see it was as close to new as you could get, with only additional Sweetwater tape sealing the box. It was in 100% perfect condition and I saved over $400 from the new units and paid 1/3 of list. I tried to get a second unit as a gift the next day, but they had sold through what was left. Anyhow....Great value and great service from Shaka who was excellent during the whole process! Thanks!!~~!"

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5/5

2018-11-12

amazing experience. Next purchase will be on sweetwater's site

"
best prices I have ever seen. Mason has shown great professionalism for both the purchase and the transport part and the order on the site.
"

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5/5

2018-11-11

Always Great!

"Sweetwater is favorite music equip dealer. "


5/5

2018-11-11

Sweetwater

"Great products and amazing customer service!!"

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5/5

2018-11-09

They did it again

"Every experience with this company is great . The customer care is the single thing that keeps me coming back. I’ve bought two demo guitars from them for the additional savings when I receive them I can’t find the flaws. "


5/5

2018-11-08

SweetWater has the whole package that any Buyer could want in a Seller.

"SweetWater Sound always delivers the best! No question in my mind about the great quality of the products I have purchased, not to mention the great promos and deals run. Communications are always welcomed. Efficient, friendly Sales and Customer Service is also what keeps me coming back to SweetWater. "


5/5

2018-11-07

If you call in an order or walk into the store, you are treated like a guest. Good people, good advise.

"My son attended Rock Camp this year and will be returning 2019. Great experience.
I spent every day shopping in the store and talking with the various staff members. Nothing but professionals with vast knowledge on all products and they spent the time to show everyone around the vast inventory. Even when an item is not on display, they make sure one is brought out for you to see and play. I would encourage every musician to visit Sweetwater Music at some time.
Keep up the great work.
"

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5/5

2018-11-06

It is Always Good

"Is always good and user-friendly doing business with the Sweetwater Sound guys."

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5/5

2018-11-06

Appreciated the quick and efficient service and prompt delivery of my order. Thanks - J. Mathes

"I appreciated the excellent service and prompt delivery of my order. Also liked the way you got back to me and communicated about my order and your business. You also addressed my interests in certain products. Look forward to doing business with you in the future. J. Mathes"


5/5

2018-11-06

Great store

"Very impressed with the wide array of choices to choose from. Will definitely continue shopping here for all my musical needs."

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5/5

2018-11-06

Sweet!

"Excellent customer service!!!!! They shipped fast. They called to thank me and kept me updated. First time customer and can’t be more impressed. There is still such a thing as great customer service. Loved my purchase. Plus they send candy!"


5/5

2018-11-05

Very Pleased

"bought the ErnieBall Stingray Special HH 5 this Bass is far mor than you"ll expect. Dave my sales rep. I'm very thankful for sugesting this Bass for me. it fits my playing and style to a T. and the techs at Sweetwater did an Out Standing job on set up my Bass was playable right out of the box. Thank You Sweetwater !!"

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5/5

2018-11-05

Amazing Customer Service / fast shipping / Excellent Product

"They always go the extra mile! Our go to place for Guitar everything!
"


5/5

2018-11-05

Love the company, the sales people, bust mostly, their products.

"Sweetwater has launched my career by helping me select the right equipment and instruments to bring my dream to life....Mike Conyers is excellent, and so knowledgeable, beyond the normal sales engineer in all the other online stores...he has made all the difference in my shopping through guitar online stores...I'm so impressed with his caring about you and your purchases...love shopping at Sweetwater and Mike has made all that difference."