"excellent great set up, attention to detail ,prompt delivery as always. sweetwater is the best music store hands down"
"Super service and products. Just purchased my second set of drums from Sweetwater and couldn't be happier. "
"I was in the market for a guitar pedal for my husband. I knew I wanted an Earthquaker but didn't know which one. I contacted a sales person and he more than answered my questions. He went above and beyond in helping me choose a great pedal. I should say I know nothing about guitar pedals so I had lots of questions. Cameron was very patient in helping me. My husband loves the pedal! I will be shopping with Sweetwater for all of our musical equipment needs!"
"From beginning to end my shopping experience was excellent. I had many questions about recording and my sales rep was knowledgeable and patient. He even suggested I take a few things out of my cart he thought was overkill or just not necessary. The only reason I won't buy from Sweetwater is if they don't have what I'm looking for which is probably not going to happen. Thanks for all your help."
"Easy access to order on line and always informed about shipping dates"
"I’ve been purchasing equipment and software programs from Sweetwater for over 10 years and have always been extremely pleased with the excellent care and support I receive from both the sales and tech department. They have always been there for me with the initial set up and any questions I may have had about the operational procedures involved, which can be a little confusing at times when working with new equipment and programs. I want to thank the entire team at Sweetwater for the excellent customer service you provide to everyone. Also want to give a special thanks to Craig Kiel for the input and advice he gave me with making my decision to purchase the PreSonus and Acon software programs. He answered a lot of questions. Thanks again to all and keep up the good work."
"Buying a quality musical instrument on line can be questionable. However Sweetwater is both a brick and mortar and online re-seller. There service is excellent and my satisfaction was guaranteed. My service rep Nick Church went way above what be "expedited" answered all my question and walked thru any concerns I had. Will absolutly buy from them again."
"The best i order all the way from NJ caz so much better then anyone else"
"From start to finish my order was handled professionally with very friendly service.
My guitar arrived on time in perfect shape.
I am happy with my guitar but wish now that I had gone with a full size guitar. The baby is easy to play and since I am a 79 year old man starting to learn to play, it seemed like a good choice and it may turn out to be the best choice.
Maybe later I will decide to upgrade to a full size.
As of now, I am satisfied with the guitar and more than satisfied with the friendly service and the follow up on my order.
You are professionals."
"The only place to go for music gear and accessories. Technicians are super knowledgeable, there are multiple ways to pay or pay over time, and they deliver promptly. I’ve never had an error in my order in six years as a frequent customer, first as a member of a rock band, then restarting from the ground up in an acoustic act. I don’t even waste my time comparison shopping anymore."
"I purchased a pair of QSC K12’s to supplement our current PA. They arrived quickly with free shipping, used them the day after they arrived and they performed excellent! Sweetwater is awesome!!"
"Thanks Sweetwater , you always have my back, and always do a great job!
D.Vaughn
Jamestown, In.
All the gear I have bought throughout the years have always been top notch and the service has always been the same! Proud to be a friend of the sweetwater sound team!
D.V."
"I received what I wanted quickly and with professionalism."
"My experience was a good one. Thanks alot "
"The prices are always good. The shipping is always fast. If there is a problem with your order, they always take care of it to your satisfaction."