"Only one word can describe these guys. AMAZING. Yes, I have done buisness with many computer companies before because I do build computers and upgrade on a regular basis, but I have not seen another company like TCWO. I had a credit card problem, I typed the wrong number, and I was immeadiatly contacted and we corrected the mistake and added a few parts with just a simple phone call. Great people, and I will no doubt be ordering more parts in a few months. "
"I had a rma-they checked it out and when they didn't have any more of that motherboard in stock,they went out of there way to find one that was pretty much the same(or better)then the one being returned."
"Very pleased with TCWO. Good selection, prices, S&H charges.
Responsive, timely, ACCURATE email confirmation with valid tracking links.
Ordered CPU 3 days AFTER an upgraded HSF (from SVC) but TCWO order arrived 1st. "
"Ordered a CPU and it was on my doorstep less than 2 days later. Shipping can't be beat. I am very impressed. A real retailer in my book. "
"I am late in adding my comments about this company. And I am ashamed, because this company and the people who work there deserve all the praise possible. They are by far the BEST On-Line Company you
can deal with. Great prices, very low shipping rates, fast shipping, the right items as described. Great people to talk to. They are very friendly and knowledgable.
I have ordered from them several times and I can't be happier. My best wishes to all at TCWO. Keep up the good work. You are bound to grow and prosper."
"Guys do yourself a favor and order anything you need from these guys. I have ordered three times from them...large purchases over $300 each, and each time they showed up in 4 days and everything worked great and you cannot beat thier shipping. GREAT company."
"Shipping rates very good. Easy to order online. No real-time inventory available. Slow responce on shipping, maybe why the rates are low. One of the items I ordered was bad, and I am still waiting for a responce on an RMA for return. Another item was not available. Overall pretty good experience but they need a little improvment in customer service."
"My best online shopping experience. This company has an easy to navigate site. Friendly staff and great phone help. "
"Give Stan and Jon a pay raise! I just left there and again and I was impressed. Stan's troubleshooting skills are right on target, and he works the front desk like a well oiled machine. I just wish we had more techs like those two where I work (very large utility company in FL). They have my business (and many other guys from my department). Keep up the great work, and again, give stan and Jon a pay raise and a six pack, for they did a damn fine job in helping me out.
Thanks again,
Shannon Howerton"
"Jason was my sales rep. We had a problem with UPS losing my shipment. Jason got involved and got the issue resolved in a matter of two to three days. I couldn't ask for a better response time."
"TWCO.com has the greatest selection and easiest purchasing process that I have found online, along with very good prices. Not only is their site very good, but their representatives on the phone are extremely helpful and will answer all of your questions. My representative, Jason, helped me decide what motherboard, processor, video card, and memory that is best for gaming. Very nice. The 7 dollar shipping rate was excellent, and it arrived on the day they said it would. The process was very simple and very user friendly. I reccommend this site for computer enthusiasts or someone knowing little about computers and needs help, this is a great company."
"No wonder they have such a good rating, they deserve it! I used to buy from TCWO even though they were in Florida and I live in California, but with the now reasonable rates for 3 day shipping, it's great.
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"First time customer that I chose TCWO based on reseller ratings/comments. Though the delivery took a week, I am very pleased with the low shipping cost, packaging and reasonable price of merchandise. I would definitely shop here again."
"This is a great company. As a reseller we rely heavily on quick suplementary orders from tcwo.com. Every time we need to satisfy our customer with a stock item we do not have on hand in bulk, we always fall back onto tcwo. Our best reps are Alex and Joey. They always ensure personal guarantee that we receive the precise shipment and that we receive it on time +/- 4hours. RMA handeling is exemplary. The best way to describe it is that our company guarantees service and product 100%--no unnecessary questions or excuses, and TCWO staff provide the same to us every time-they even help determine our problem at times!! Somebody mentioned that their prices are not dirt cheap, well as a reseller I always make money ordering from them. As far as money goes, their our first choice considering their $6.95 flat shipping. That is what makes up the difference in their pricing. Has anybody shipped 5 19inch monitors for $6.95lately? It runs us almost 20% of cost from other companies. To sum it up, SouthEast US customers are getting 5 STAR service, with 4.5STAR cost, for $6.95Ground shipping--while receiving 2nd Day Air Service-That's right, we get our shipments in 2-3days from ordering.
Martin Chmelik
President CRS Computers "
"I have purchased from this company several times and cannot stress how happy I have been with each order! I recently purchased a dvd drive and there was a pack of Lifesavers in the box as well! Great company so far!"