ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.48/5
Chance of future purchase:
3.33/5
Shipping & packaging:
3.27/5
Customer service:
3.25/5
Return/Replacement policy:
3.51/5

5/5

2023-09-17

Peace of mind

"Shopping is amazingly easy and savings makes shopping experience worth while!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-08-08

Fantastic Experience

"With the help of an associate, was able to find all we needed in 15 minutes! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

2/5

2024-08-07

Website versus Reality

"Over the course of several years I have experienced a repeatable issue with being able to believe what your website says is available in a local store and what is in reality in the store. My trust in your store and what is available is near zero. It is like a "bait and switch" scheme.
If your website can not maintain true accountability of your inventory, then you should relook at your processes and the software and company that supports it and replace them.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

1/5

2024-08-07

Targets check out policies and procedures are inefficient and broken

"Terrible experience. I will never shop at Target again. Decided to give it another try despite having difficulties there in the past with extremely long lines on a weekday, no cashiers etc. ordered online because price was $12 higher in store (what’s this all about?). Arrived at store early (before the 2 hours) and found my items on counter for pick up. I was denied pick up of items even though they were right there at customer service. The store manager told me I would have to wait there the entire 2 hours and then pick the items up. When I said that was ridiculous he suggested I take my two young grandkids to get ice cream somewhere and come back. I ended up canceling the order. And buying again (toys for grandkids whom were quite disappointed when they were told they couldn’t get their toys I had already paid for) with a demand for website price matching. In the end they got their toys but not without 45 minutes of wasted time and effort for products that were sitting in the counter at customer service. The manager was kind enough but was put into a bad situation due to what he termed corporates procedures and policies that did not allow for any deviations. "

Detailed Review Benchmark + -
Pricing of products and services

5/5

2024-08-07

Great prices!!!!!!!!

"Lego original $110 got for $75 with all the deals"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2024-08-06

items were listed when the item is not present at the store

"bad experience doing online shopping."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-08-06

Great service!

"Target always has great items and great deals "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2024-08-06

why are you always cancel my order?

"I bought things mang times. But it is always canceled!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

2/5

2024-08-05

Item arrived with damage but works

"Shipping company damaged fridge but not worth the endless hassle of return. There's no store for 100 miles. That's why it was shipped."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2024-08-05

Second Time

"I purchased $30 of Native hair products still have not received $5 gift card the promised. Now this is the second time the have failed to deliver my gift card after I purchased the quantity of products required hummm "


3/5

2024-08-05

Go target.

"Too early to give honest opinion. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2024-08-05

Difficult to use gift card online

"Target made it incredibly difficult for me to use my gift card online. After spending 30 minutes on the phone with customer service all they could do was issue me a new card that would take 7 to 10 business days to come in. If you think about it, Target benefits from this because if one is desperate enough for the item that they need they will be forced to use their credit card to purchase while having to wait for the gift card to come in. In this, the corporation gets even more money out of the customer. You are slimy, Target. I won’t be back. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-08-03

Always Great

"Always Great never had a Problem "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2024-08-03

Still waiting, despite placing an order HOURS AGO.

"I would’ve used another service more respectful of my time and the physical pain I’m in.
It’s simple. DON’T OFFER TIMES YOU DONT HAVE
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2024-08-03

Love target

"Great products. Especially on back to school stuff. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process