"I like the prices of this site. I did, however, not get my full order. I got a terse notice that said the part was not available and the order was cancelled. There were no options given nor a description of the part that was not available."
"I have used many auto parts purchasing websites before. TheAutoPartsShop.com was by the easiest for the following reasons:
-Very easy to navigate
-Parts were easy to identify with the pictures
-They offer great shipping rates and specials
-I actually received a phone call after submitting
an online question.
-Customer service department was very knowledgable
-Shipment arrived when they said it would and in
good condition.
-They make recommendations of parts you may need
once you input the make and model of you vehicle.
I will use this site from now on.
"
"I'm very happy with my purchase. The Auto Parts Shop had exactly what I need at the best price in the market. I look forward to ordering from them in the future, next time I need a part.
Lionel"
"Yes,I received good service and the exact parts for my 1994 BMW 540i at a good price. Thanks, Jay"
"I love the courteous service I received at theautopartsshop.com! I received my order VERY quickly. I appreciated the prompt corespondance from the company concerning my order and the shipping process.
Rustina Sams
****@****"
"Very easy to use website. Best price found on web. Received product quickly and in good condition. Will definitely use TheAutoPartsShop.com in the future."
"This was my first purchase from The Auto Parts Shop and I must truly say that I was very pleased with the price, the quality of merchandise and the timeliness of the delivery. The packaging was excellent and the directions were thorough. I had no problem with the installation and although I hope I never have to replace a window regulator again, if I do I will definitely be ordering from The Auto Parts Shop. Thanks for excellent service.
Jim Hankins"
"this was by far the easiest online order i have done in a long time. I liked the way I was automaticly notified of my order via email then I automaticly got an email with tracking information. I got a great product for a great price quickly and hassle free. thank you "
"I gave these guys a shot after seeing some positive reviews. Big mistake!
They sent me a completely different part from the one I ordered and then refused to honor their policy of paying for return shipping. Customer service representatives were extremely rude and dismissive of me at every turn. These guys are a complete nightmare to deal with and my credit card was never reimbursed. They obviously feel that they can lie and rip off customers without a second thought.
STAY AWAY OR YOU WILL BE SORRY!!"
"as always - FAST shipping with no surprises, exactly what was ordered. I always shop here first. Quality parts at great prices."
"They showed on the website that they have something in stock, but actually not and they canceled my order"
"I found TheAutoParts Shop.com on the internet as I was price shopping for a wiper motor for a Camry. Not only was their cost the most competitive but I received the motor within 3 business days. Further, the credit for the core was processed expeditiously."
"I made my first order with TheAutoPartsShop.com recently, and after finding the item I thought I needed, I calle the toll free number provided to ensure that I was indeed ordering the part needed for my car. The CSR was super courteous and helpful. After realizing I had selected the WRONG part, I then chose the part that the CRS (Adam) helped me to find. It was all smooth sailing from there. My part was shipped,and I received it quickly and without incident. Much sooner than I had expected. My part was VERY carefully wrapped, clean, & free of defect. I was pleasantly surprised, an extremely impressed, as I had had monsterous problem with the previous companies I had tried to deal with. So, after a huge headache, and several weeks of frustration, my problem came to a quick resolution thanks to TheAutoPartsShop.com. And on behalf of my Husband that had to listen to my rants, and of my three young boys that depend on the safety of my vehicle daily, I woul like to say THANK YOU!
Laura Evans and family"
"AutoPartsShop.com is a good site, prices, shipping and customer service all great, can't beat that combination.
Best regards, Tim "
"Just wanted to thank you. I ordered a part (olds. alero head dowel pin)which is hard to find. The part n ot only was the correct one but your company sent it to me very fast. This part went to a lady's car that has gone through alot with surgeries. She needs this car to get to her doctor appointments. Again i wanted to thank you it means alot to deal with a company with such good integrity."