"I recently ordered catering supplies for a wedding reception and I was amazed at The WEBstaurant Store. The prices are oustanding and the shipping was unbelievable. I believe I received my order in less than a week. I will order from here again!"

"My company recently bought several "wine list covers" through this company. The product showed up and is probably the cheapest material and presentation I have ever seen. No way that I would ever put that list in front of my customers. In trying to return the product they actually make you pay for your own shipping. Don't go here if you run a respectable business - their products are garbage."

"Great products, quick shipping, easy tracking. What more need I say?"

"I find it very frustrating that the list of companion items for a certain product (lids for cups, for example) is incomplete. Also that you do not carry certain companion items (like Solo lids for Solo cups, for example.) I often have to end up using your live chat service (which is fabulous, by the way) to find what I need...however, it would be a heck of a lot easier if all companion items were listed so that I could find it on my own and not have to utilize the chat. Also, the cost of shipping is astronomical...must be why your product prices are so low. I would rather pay a bit more for the products themselves and not get hit with such an outrageous shipping cost."

"very difficult website for navigation, need improvement. Chat is not user friendly.Waiting to see the merchandise how good they are. No discount and no free shipping . Ha Ha."

"Everything has been good, except that on my last order I ordered a set of metro shelves with one extra shelf and wasn't informed that it wouldn't come with an extra set of split sleeves. I now not only have to create another order to get an extra pair, but I also have pay for shipping again, as well as wait to complete my shelving system until the additional split sleeves arrive. It would have been helpful to know that the additional shelves do not come with the split sleeves and that you have to order it independently of the shelves. Other than that, everything is good. I used your live chat service and it was excellent. Thanks!"

"Ordering process was quick and clear, currently awaiting my shipment. Prices are very fair especially when considering what you'd pay in retail (grocery store and even Amazon.com). Shipping is a bit costly but there is still a great deal of savings when you factor it in to the price of your purchase.
UPDATE: Received my items within 24 hours of ordering through FedEx. Super fast! All the items received as specified. Never buying plastic wrap from a grocery store again! "

"I love this website store. Great prices on product & shipping is reasonable. I have been very pleased with all my purchases. I've purchased a table warmer, slicer, smalls etc.. Thank you Webstaurant you have helped me save money starting my new business."

"prices are good but the customer service is really rude and not very helpful or not just not trained on what the should know. "

"I am VERY satisfied with Webstaurant Store!! I'm so glad I found them on the internet!!
The two dozen Drinking Glasses came to me packed very secure & they are beautiful!
Hopefully you will always carry these two styles! (Libbey 2206 & Libbey 2207)
Very fast shipment also!

Roger Smith

PS Katie was very polite & helpful as well!!"

"I enjoyed shopping here, but was very surprised and disappointed that the shipping of paper napkin bands cost more than the bands themselves !!"

"It was easy to find the product I wanted, but noticed it keeps bumping my quanity I want from 4 to 7. Really don't need 7 sleeves of these cups!!If you can fix this that would be super,& credit my card the difference I would have comming back."

"Pretty much garbage that I had to pay an extra $60 to be sure the item would ship same day when I am located just 2 hours away and have spent over $30,000 there."

"I have ordered extensively from this online company and really do love them. However, I think that their basic shipping costs are a bit tough for a non commercial consumer like me. However, they DO NO PAD their prices with apparently lower shipping. As they say....WYSIWYG, i.e., What You See Is What You Get. You will definitely find that their prices are very competitive, but many times their shipping/handling costs becomes a "show stopper" for me. What I have done in the past is wait until I have been able to accumulate a large enough order that it "offsets" the shipping. Having said that, I just ordered a Vac Master that they offered with "free shipping" and I can testify that their item price was the very best I could on the Web! I still would recommend them to anyone, private and/or commercial. Two of past my orders, an induction hob and a griddle came with cosmetic damage that I was not willing to mess with, both in time and/or expense. I SHOULD HAVE CONTACTED THEM IMMEDIATELY! They actually work great, but I bought NEW UNUSED UNDAMAGED MERCHANDISE. Perhaps I should not have brought this up at such a late date, but as I am disabled and these items are very heavy and cumbersome, IT WAS MY CHOICE AND DECISION to accept them as is and at my own risk."

"Everything is fine but shipping charges are kind of high. Cant you make a better deal with the shipping people?"