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Product & services pricing
3.25/5
Chance of future purchase:
3.25/5
Shipping & packaging:
3.25/5
Customer service:
3.34/5
Return/Replacement policy:
2.50/5

Verified
5/5

2012-10-04

"I accidently ran across this web site while looking for items for my Cafe, and was so glad that I did! I love the products!The prices are amazing and the best I have found on line and even thru my distributors! Many items are sold either by case or sleeve which I love since storage is minimal for me. I have had nothing but wonderful customer service reps who make shopping easy and when I have needed to return items, have made that process extremely easy. Thank you WEBstaurant!"

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5/5

2012-10-03

"I have been ordering from WEBstaurant for a couple of years now and I am always happy with the fast shipping and the quality of the products!! I will continue to purchase from them for years to come!! Thank you!!"

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Verified
5/5

2012-10-02

"I had a defective product, food processor and after chatting with WEBstaurant online I have a new one coming! The person from WEBstaurant was so helpful, and kind. I have purchased many products and will continue to do so."

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5/5

2012-10-02

"I love the Webstaurant Store. The customer service is excellent. You can communicate live online or by email and the people are very willing to help you out. All the products I have ordered are of great quality and the price is so good that I still save a lot of money even after shipping and brokerage fees! "

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5/5

2012-10-01

"My favorite online shopping experience goes to the WEBstaurant store. I continually find the best prices and even better service every time I visit their site. I order about once a month for our cafe and bakery and every time the orders come through quickly and correctly. Whenever I've had a small issue they were quick to make it right. "

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Verified
5/5

2012-09-27

"I own a business building concession trailers in Connecticut called Franks&Pattys Concession Trailers. WEBstaurant is one of my suppliers for both equipment as well as gloves,paper goods,etc. What can I say? Well they are one of the best companies I have dealt with. 99.9% of the time orders are flawless, but we are all human and mistakes do happen. In the rare event an issue arises WEBstaurant quickly fixes it no hassles. This is always a plus when you are a busy business owner. Price and quality are also a positive. When buying in quantity don't worry about QUALITY being sacraficed. I also like being rewarded when leaving product reviews, since I know 90% of the time I look at a products review prior to buying it is important to give customers an incentive to leave them. Overall if you are looking for quality,value,and a competent staff look no further."

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4/5

2012-09-26

"Excellent prices, all items are like shown in the pictures, excellent customer service. I will recommend it to my friends for sure!"

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5/5

2012-09-25

"The WEBstaurant store has good prices and excellent quality. I have been particularly impressed by their line of flatware and have bought literally hundreds of spoons, knives, and forks! "

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5/5

2012-09-20

"This store has the most fabulous service! I ordered an item on Wed at 1.30 pm and it arrived THE NEXT DAY by 9 a.m. and I did NOT pay for expedited shipping. I am truly amazed at this service in a world that has gone shabby on customer service."

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5/5

2012-09-19

"WEBstaurant has great service and are a great site! I ordered the wrong items and they were wonderful about following up and making sure my new items and returned items were processed in a timely matter. They even provided support on the weekend. I felt stupid for making the mistake and they made it easy to fix the problem. Thanks all!"

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5/5

2012-09-17

"I want to thank everyone t the webstaurant store ... I am able to purchase everything I need in one shop and your products are wonderful with a great selections. I do enjoy shopping at the webstaurant store.
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Verified
5/5

2012-09-11

"My order from the WEBstaurant Store was processed and shipped very quickly. I received my order in 3 days from when I ordered it and everything was packaged well. Everything is good quality merchandise and works perfectly for what I need. I was very happy with my order and ease of use of their site will definitely be reordering from them again."

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5/5

2012-09-10

"What a great site. I found some of the best products I have ever had at unbelievable prices. I have already planned on purchasing more bakery supplies (pans, wrappers, bags, etc.) I highly recommend this store!"

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5/5

2012-09-10

"When I first started my dessert business in January 2012, I was almost clueless as to where to get my supplies. Being a new small business and not having enough money but wanting quality was my position. I happened to come upon WEBstaurant Store while doing research online and it was the best thing that could have ever happened. WEBstaurant Store provides quality supplies at reasonable prices! Their customer servace is second to none! And their delivery is so fast! With all the other things I have to worry about in my new business, I'm so happey & relieved to have The WEBstaurant Store!"

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Verified
5/5

2012-09-05

"The Webstaurant has become our go to internet supplier for most of our kitchen supplies. Most all of the products they carry are of the best quality and if we have a problem then they stand behind what they sell. The online service customer service is second to none and the prices are always some of the lowest on the Internet. Whenever I am looking for a new product, I always check here first."

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