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Product & services pricing
3.25/5
Chance of future purchase:
3.25/5
Shipping & packaging:
3.25/5
Customer service:
3.34/5
Return/Replacement policy:
2.50/5

Verified
5/5

2023-04-13

Excellent prices, product and fast shipping

"We love the products we get from Webstaurant. Always quick and good products! "


Rep reply posted 2023-04-13
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you for your kind review!”


Verified
5/5

2023-04-12

"Always good services, has the products I needs, fast shipping, I couldn’t be happier!"


Rep reply posted 2023-04-12
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you for your kind review!”


Verified
5/5

2023-04-10

Makin Bacon

"I have finally found an online store that is all they say it is! Fast and easy! Very satisfied with the ease of checkout and variety of products. I will be a regular customer!"


Rep reply posted 2023-04-10
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you so much for your kind review! ”


Verified
5/5

2023-04-05

PLUS shipping savings has been a game changer! $79K in 5 Years.

"We signed up for PLUS in December of 2017. We did a review of shipping costs to determine if we would maintain our subscription. The short answer is YES. Our savings have been $79,000+ to date! In addition to the savings on shipping, our dedicated Rep Kathleen is always there to help us resolve products or shipping issues should they arise. PLUS has made Webstaurant our go to online shopping site."


Rep reply posted 2023-04-10
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you so much for your review! I am so happy to hear how much you have saved by taking advantage of our Plus subscription, and Kathleen is the best! We look forward to continuing serving you! ”


Verified
5/5

2023-04-04

Quick & easy

"Most things are in stock all the time."


Rep reply posted 2023-04-10
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you for your review! ”


Verified
5/5

2023-04-03

Gives me the feel of my hometown

"I moved 3000 miles away from the east coast and was unable to get my favorite cheese at local delis. I now have been ordering from the Webstaurant Store for three years now and they are wonderful. They alway keep me updated about delays even though they are a rare occurrence."


Rep reply posted 2023-04-10
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you for your kind review, and I am so glad you are still able to enjoy your favorite cheese still! ”


Verified
5/5

2023-04-01

Pleasant Surprise how easy it is to deal with Webstaurantstore

"I had to call customer service for an issue and the lady on the phone could not have been nicer. She was so helpful and kind. They went out of their way to make my issue a pleasant one. I had to change an address. They were great. Love ordering from this company."


Rep reply posted 2023-04-10
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you for your kind review! ”


Verified
5/5

2023-03-31

EXCELLENT PRICES AND I ALWAYS FIND WHAT I NEED.

"GREAT VARIETY OF EVERYTHING AND FAST SHIPPING,"


Rep reply posted 2023-04-10
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you for your kind review! ”


Verified
5/5

2023-03-31

"Prompt response from customer service support. "


Rep reply posted 2023-04-10
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you for your review! ”


Verified
5/5

2023-03-30

At Last! Easy & Fast!

"What a delight!!! Pictures of the specific product version I sought, accompanied by reasonable choices for amount and pricing!!! An immediate transfer to billing and shipping!!! Best experience will gain my return business!!! At Last! East & Fast!!!"


Rep reply posted 2023-03-30
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you for your review! I am so happy to hear you had a great experience and will return! We look forward to continuing to work with you!”


Verified
5/5

2023-03-28

Oil and cups and plates oh my!!!

"It's easy to order from here. I've been doing this for years and always tell people about the site. If I have an issue, they fix it. I haven't had very many issues either. "


Rep reply posted 2023-03-28
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you for your review!”


Verified
5/5

2023-03-26

Great find!

"Just discovered this site and as a weekend cook could not be more excited to find a place with so many products! Just bought a shelving unit and looking forward to assessing the quality, but will be back for sure."


Rep reply posted 2023-03-27
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you for your review and I am so happy you found us! We look forward to continuing working with you!”


Verified
5/5

2023-03-23

Always on time

"perfection its hard to achieve , but they do just perfect , we love their products and shiping its fast and secure. tnks"


Rep reply posted 2023-03-23
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you for your kind review! ”


Verified
4/5

2023-03-15

I would like to take $25.00 off my recent order

"I entered the discount code, "week13" to get on discount on my recent order, but it ain't showin'. Please take $25.00 off my recent order. "


Rep reply posted 2023-03-15
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you for your review, and I am sorry to hear that your coupon code did not work on your order! You can reach out to our Customer Solutions Department via our live chat , or you can email us at help@webstaurantstore.com. They will be happy to assist you! We look forward to hearing from you.”


Verified
1/5

2023-03-18

Shipping costs more than the products

"I would not purchased from vendor if I knew the shipping was going to be more than the products cost"


Rep reply posted 2023-03-20
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you for you review! Since we do not absorb shipping and any applicable handling costs into our wholesale prices, we do charge the full shipping and handling charge for each order. These charges are calculated based on the weight, dimensions, distance the order is traveling, and any applicable handling costs. Usually, the more you purchase at one time, the better your shipping cost will be per item. If you have any additional questions please feel free to live chat with us, or you can email us at help@webstaurantstore.com. ”