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Product & services pricing
3.34/5
Chance of future purchase:
3.34/5
Shipping & packaging:
3.34/5
Customer service:
2.50/5
Return/Replacement policy:
2.50/5

Verified
5/5

2020-09-18

"webstaurant Store , Has Been my Go to for just about any equipment, & Supplies . For both My Work place and Home business.
Thank you Restaurant Store
"


Verified
5/5

2020-09-18

NOT JUST A RESTAURANT STORE

"THEY HAVE A LOT OF ITEMS AND THE PRICES ARE GREAT! BETTER THAN BIG BOX STORES AND BETTER THAN MOST SUPPLIERS. THEY SHIP REALLY FAST, I'VE NEVER HAD A MISTAKE. I TRUST THESE FOLKS TO GIVE ME A GOOD PRODUCT AT A GOOD PRICE."


Verified
5/5

2020-09-17

No Masks, Great Selections, Great Prices

"These guys are my "Go To" establishment when I want something now!, or a little later - either way their prices are better on most items I usually purchase. Sometimes their shipping rates are a tad higher than I like, but their selections by type, vendor, and price mitigates the shipping costs.

All of my competitors should buy from someone else, I'm sure you would be happier that way (I know I would.)
"


Verified
5/5

2020-09-17

Easy to use

"Easy to use website https://www.webstaurantstore.com/"


Verified
5/5

2020-09-17

"The web site was easy to use and I found the type of thermometer that I needed and it was a good price."


Verified
3/5

2020-09-17

Shipping /handling double what it should be

"Prices are reasonable but shipping/handling is where they make their money"


Rep reply posted 2020-09-17
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you for your review! Since we do not absorb shipping costs into our wholesale prices, we do charge the full shipping charge for each order. These charges are calculated based on the weight, dimensions, and distance the order is traveling. Usually, the more you purchase at one time, the better your shipping cost will be per item. It is also more cost-effective to ship to a business as shipping rates are lower to commercial addresses.”


Verified
5/5

2020-09-16

"Seemingly very easy shopping experience "


Verified
5/5

2020-09-16

"Great price and quick delivery"


Verified
5/5

2020-09-16

Great Service

"I had damages on my order, no questions asked they fixed it. I will continue to by all my cooking needs from them. "Great Job""


Verified
5/5

2020-09-16

Love to shop at Webstaurant Store

"Always a great shopping experience. I am able to find things that I need for my business at a great price. Placing the order is quick and easy and delivery is fast. Thank you so much Webstaurant Store."


Verified
5/5

2020-09-15

"Webstaurant has everything I need. Delivery is quick, affordable, and high quality! Customer service is great! Highly recommend restaurant for all your needs."


Verified
5/5

2020-09-15

Smooth buying experience

"Good experience, recommended. their website is smooth and nice"


Verified
2/5

2020-09-15

"Orders have often started to have shipping mishaps. some are fed ex based, but most seem to come from improper packaging. Webstaurant offers little in the way of actual customer assistance. I get an email saying there is a problem with the order and no one can tell me what the problem is. I have to wait until I receive the order, see whats' damaged, chat with WebstaurantStore to get a refund and place another order. All of this causes shortages with my customers. This is happening weekly now. "


Rep reply posted 2020-09-17
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you for your review. I am sorry that there has been some recent frustration with your orders! We do not always receive updates from the carrier that there is an issue with delivery, which is why it is important to keep an eye on your tracking information. We do send out the tracking information in an email, and it is accessible in your account as well. You will receive an automated email if the carrier lists a shipping exception, and you will then want to reach out to us. We are happy to provide you with a refund or a replacement for items that are damaged or missing in transit. If you have any further questions or concerns please reach out to us at Help@Webstaurantstore.com. ”


Verified
5/5

2020-09-15

Always the greatest

"Good prices quality items that hold up to every day use."


Verified
5/5

2020-09-14

Customer service

"Webstaurant is fabulous. Large variety of products and customer service is second to none."