"Really enjoy their service"

"Ordering was easy! My Chat with Guy S was very helpful and pleasant. Can’t wait for our order to arrive!
Thank you! "

"Shopped many internet sites for the best price on non-stick cookwear and found Webrestaurant to have the lowest prices. Expect with the low prices to have poor service, but was pleasantly surprised at the fast shipping and abundance of notices relating to my order. Placed a second order within the week."

"good pricing and verity items available for choosing . "

"So far so good. Website is fairly easy to navigate considering the size of the inventory. No free shipping, but most items are in stock, so if you need it promptly, it's worth it. "

"Good easy to use web site. Shipping seemed a little high, but it was heavy, 4 gallons of veggie wash."

"I love the quality of the products I have purchased.
"

"I am a Mother of 6 and a new small business owner, and you guys ROCK!!!! Everything I need especially for my business is right here!!! Thanks for everything!"

"It's always easy to find and order equipment and other items from Webstaurant. I'm sure I will return."

"customer service was patience and walk me through every step to complete my purchase, I am technology challenge :)! all steps were easy to complete!"

"Webstaurant has become our go-to place for everything café-related. The variety of what is offered is superb."

"Wish you provide direct international shipping "

"NEVER WILL I USE YOU AGAIN 35.00 FOR SHIPPING IS WAY OUT OF LINE!!!"

"We are so pleased with our purchases, the Lancaster Cross Back Bar Height Swivel Stools are so beautiful and comfortable. Our first order was for 7 & I just ordered 6 more. I wanted to try the same stool but not the swivel so I bought one to try out! The shipping is pretty expensive and would love a lesser amount but the product quality is fabulous. Only problem I had was not enough bolts/nuts to assemble one more chair from first order. I contacted the customer service through live chat and they are shipping me the items I need. Pleased customer."

"I love Webstaurant Store and have been using their services and products for my own business for several months now. They have some of the best customer service in the industry but I did have some major hiccups on my second order, which too more than a week to get a replacement for and forced me to miss a deadline on an order at my end costing me about $200.

Regardless, I very much like their website's layout, their variety of items, and their (usually) quick shipping. With Covid-19, if you pay for Ground shipping, be prepared (as I wasn't informed) of up to a 4 day way before your package is even boxed and ready to go and another day or two before it's on it's way. 2-day and Next Day cost a lot, more than I'd expect since I live in Florida and the items I am purchasing come from Georgia or South Carolina. $120 for next-day on some items I've paid $65 for from other vendors for the same weight in recent months left me disheartened.

Regardless of all of these minor issues, WSS is still the best in the business and since they do volume in large amount small issues like there are bound to pop up. I just wish they'd at least offered me a refund on the shipping for the first item that went missing which was only $20 or so or even an extra item which was only $17....

Regardless, WSS is a great business and I'm sure I've just had bad luck and the pandemic has caused a lot of shipping/logistical issues, so that's what I'm giving them 5-stars as any company with issues like these I've demonstrated without such a global problem would indeed be in trouble. WSS is not one of those.

Thanks again to all of your staff and may you say safe during these uncertain times!"