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Product & services pricing
3.25/5
Chance of future purchase:
3.25/5
Shipping & packaging:
3.25/5
Customer service:
3.34/5
Return/Replacement policy:
2.50/5

Verified
5/5

2024-02-26

Excellent service

"It came on the right day I needed it. Thank you"

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Rep reply posted 2024-02-27
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you for your review!”


Verified
5/5

2024-02-25

Perfect!!

"The delivery was prompt and as ordered. Would definitely order from Webstaurant again!"

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Rep reply posted 2024-02-27
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you for your review!”


Verified
5/5

2024-02-25

Easy and dependable

"Never had any issues ordering and very reasonable prices"


Rep reply posted 2024-02-27
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you for your review!”


Verified
5/5

2024-02-22

Excellent servixe

"We love this place! Customer service is excellent."


Rep reply posted 2024-02-22
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you for your review!”


Verified
5/5

2024-02-20

Quick turnaround time

"I ordered butter, and syrup on Thursday evening and received Monday. "


Rep reply posted 2024-02-22
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you for your review!”


Verified
5/5

2024-02-14

Easy Transaction

"Website is easy to navigate! Multiple great experiences. "


Rep reply posted 2024-02-15
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you for your review! ”


Verified
5/5

2024-02-14

Well done!

"Not much to say except it was delivered nicely. Haven't used the product yet. "

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Rep reply posted 2024-02-14
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you for your review! ”


Verified
5/5

2024-02-14

Best place to find my stuff

"Efficiency, and Quality. Always have what I need. "


Rep reply posted 2024-02-14
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Than you for your kind review! ”


Verified
4/5

2024-02-13

Treasure Customer Service Ms. Erica

"2/13/24 Today I was Blessed to get customer Service Rep Erica, she's the greatest would not have been able to complete my order without her. She has the patience of a Saint. I'm really happy that I called Instead of going through the chat. Erica took her time and walked me through the entire process.
Thank You Erica
"


Rep reply posted 2024-02-14
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you for your kind review! I will be sure to pass your praise on to Erica as well! ”


Verified
3/5

2024-02-13

Easy to order

"This site had almost all the items I needed to order. I found shipping cost to be a little high. But overall the site was easy to use."


Rep reply posted 2024-02-13
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you for your review! Since we do not absorb shipping and any applicable handling costs into our wholesale prices, we do charge the full shipping and handling charge for each order. These charges are calculated based on the weight, dimensions, distance the order is traveling, and any applicable handling costs. Usually, the more you purchase at one time, the better your shipping cost will be per item. If you have any additional questions please feel free to live chat with us, or you can email us at help@webstaurantstore.com. ”


Verified
5/5

2024-02-05

Happy Homeowner

"Man on phone call was very helpful to figure out size and how many legs I needed for my 10' table."


Rep reply posted 2024-02-06
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you for your review!”


Verified
4/5

2024-02-08

love you guys BUT

"this is the first time my order didn't have a broken canning jar. only 3 this time. last order one in every case . you beed to put glass on every box. your products are good love the pots I ordered. Thank you"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-02-08
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you for your review and thank you for your feedback! If you have any additional questions please feel free to live chat with us, or you can email us at help@webstaurantstore.com. ”


Verified
4/5

2024-02-04

"It was simple and easy. Had the part I was looking for. I do not understand the $21.38 shipping charge for an item that weighs less than an orange. I paid as much shipping as I did for the product. I would like to think it is because it’s a charging cord but I have gotten free ground service on those before. The rest of the experience gets 5 stars but shipping gets a 1 "


Rep reply posted 2024-02-05
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you for your review! Since we do not absorb shipping and any applicable handling costs into our wholesale prices, we do charge the full shipping and handling charge for each order. These charges are calculated based on the weight, dimensions, distance the order is traveling, and any applicable handling costs. Usually, the more you purchase at one time, the better your shipping cost will be per item. If you have any additional questions please feel free to live chat with us, or you can email us at help@webstaurantstore.com. ”


Verified
5/5

2024-02-01

fantastic store

"I shop here for my restaurant and its all I need "


Rep reply posted 2024-02-02
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you for your review! ”


Verified
5/5

2024-01-29

always reliable

"Competitively priced and good customer service!"


Rep reply posted 2024-01-29
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you for your review! ”