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Product & services pricing
3.25/5
Chance of future purchase:
3.25/5
Shipping & packaging:
3.25/5
Customer service:
3.34/5
Return/Replacement policy:
2.50/5

Verified
4/5

2023-11-07

"Easy to use, easy to find and confirm items. I am pleased."


Rep reply posted 2023-11-07
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you for your review! ”


Verified
5/5

2023-11-01

Hot Diggity Dos, I found the right items, finally

"Very good order process. I got all the information I wanted at your web sight, including product information, ordering informaiton, payment and shipping information all without having to jump back and forth to various screens. "


Rep reply posted 2023-11-02
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you for your review! ”


Verified
5/5

2023-11-04

"Glasses were well displayed and info on size ready available. "


Rep reply posted 2023-11-06
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you for your review! ”


Verified
4/5

2023-11-02

Holy Shipping!

"$30 shipping on a $50 order!! A bit outrageous. They did have what I was looking for, we'll see how it is when it arrives."


Rep reply posted 2023-11-02
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you for your review and I am happy to hear you were able to find the items you need! Since we do not absorb shipping and any applicable handling costs into our wholesale prices, we do charge the full shipping and handling charge for each order. These charges are calculated based on the weight, dimensions, distance the order is traveling, and any applicable handling costs. Usually, the more you purchase at one time, the better your shipping cost will be per item. If you have any additional questions please feel free to live chat with us, or you can email us at help@webstaurantstore.com. ”


Verified
4/5

2023-11-01

Easy Ordering

"WOW! Usually I spend 2x the amount of time filling out the order as I did choosing the item to purchase. Everything went very smoothly, I was even able to go back and correct something without having to start all over!"


Rep reply posted 2023-11-02
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you for your review! ”


Verified
3/5

2023-10-29

Good Products UPS Shipping iDiscussiion

"Webrestaurantstore has best selection on the web, in saying that they should realize they are dealing with business owners who are savvy to what there real costs are for shipping. Using shipping as a source of addition revenue build resentment and hurts sales and relationship building. webrestaurantstore needs to find more honest and transparent sources of revenue or they will never reach there full potential. "


Rep reply posted 2023-10-30
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you for your honest feedback! We appreciate it! Since we do not absorb shipping and any applicable handling costs into our wholesale prices, we do charge the full shipping and handling charge for each order. These charges are calculated based on the weight, dimensions, distance the order is traveling, and any applicable handling costs. Usually, the more you purchase at one time, the better your shipping cost will be per item. If you have any additional questions please feel free to live chat with us, or you can email us at help@webstaurantstore.com. ”


Verified
5/5

2023-10-28

Excellent

"Great price, product options, and easy online navigation."


Rep reply posted 2023-10-30
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you for your kind review! ”


Verified
5/5

2023-10-16

Almost everything I need to run my business

"From Equipment to Supplies to Ingredients Webstrauntstore has it all for me. Always fast delivery and never an issue with items. And with the Webstraurant Plus program and Webstrauntstore Reward program, I am saving even more!"


Rep reply posted 2023-10-17
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you for your kind review! ”


Verified
4/5

2023-10-18

Snowcone syrups

"The brand of Snowcone syrups you carry have great flavor. I’d love to see sugar free flavors offered and so would my customers. The flavors come packed great."


Rep reply posted 2023-10-19
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you for your review and feedback regarding the sugar-free options! I will be sure to pass this information along! If you have any additional questions please feel free to live chat with us, or you can email us at help@webstaurantstore.com. ”


Verified
5/5

2023-10-17

297 good, only 3 broken

"I think that those are good odds when purchasing glassware through the mail. I have not contacted anyone about the breakage due to me being busy, but honestly I have been very happy with the items I have received from this company."


Rep reply posted 2023-10-18
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you for your review and I am very sorry to hear that you received 3 damaged items in your order! We are happy to assist you in resolving this when you have an opportunity to contact us! Please feel free to live chat with us, or you can email us at help@webstaurantstore.com. ”


Verified
5/5

2023-10-12

Awesome

"As always, I found what I needed and you made it happen in a timely fashion!
Thank you,
Karla S Heath
Personal Chef
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-10-16
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you for your review Karla! ”


Verified
5/5

2023-08-14

Laurel Shrine Culb ball

"Always great service. My orders come prompt and in perfect condition. Best place to shop for bulk supplies "


Rep reply posted 2023-08-15
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you for your review! ”


Verified
5/5

2023-10-02

PACKEN & CLEANING YOU GOT IT ALL!

"Love what you do for everything I need to get done. Luv you guys much. See ya soon."


Rep reply posted 2023-10-02
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you for your kind review! See you soon!


Verified
5/5

2023-10-03

Great Great Place To Do Business

"These guys are awesome. They were quick to respond to questions regarding my order. The order was shipped when they said it would be shipped and it arrived when they said it would arrive - in fact it arrived a day early.

The product is well made, it was exactly as described and depicted. We are very happy.

We high recommend these guys.
"


Rep reply posted 2023-10-04
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you for your kind review!”


Verified
5/5

2023-09-27

Great info from Scott

"I found what I thought I wanted for our church. Call and spoke to someone by the name of Scott. Very helpful and very knowledgeable. I thank him for his help earlier today."


Rep reply posted 2023-09-28
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you for your kind review! ”