"I am in the process of renovating four bathrooms and have probably placed a dozen orders with The Bath Outlet in the past 6 months, for everything from towel racks to bathroom hooks to wastebaskets and hampers. Their products are outstanding in quality, they have a wide selection of styles and materials, and in the few instances when I ordered something that didn't work for me, returns were easy and my account was credited back promptly. I am a totally satisfied customer and recommend them wholeheartedly."
"Great product very polite phone service "
"I’m very impressed with the Bath Outlet. Not only do they have very high quality fixtures but their prices are better than many places and their customer service is sterling. Very fast shipping and items are well packaged."
"We’ve used them before, and will use them again!!!"
"jUST AS DeSCRIBED, vERY HAPPY"
"I call and discussed my shower issue based on the order number with the customer service representative. He identified the part he said I needed and I ordered the part as well as an extra one. When the plumber came to install he discovered the cartridge was incorrect. I need to return these for a refund. My plumber said he could get the correct replacement cartridge.
Very satisfied with service up until I realized it was the wrong part.
Thanks"
"I bought a pedestal sink and a faucet. I was unsure about which faucet to buy and your customer service was so helpful, polite and patient with my dumb questions.
The fixture is beautiful. I couldn’t be happier. It came on time and in perfect condition. I’m never buying fixtures from anywhere else from now on!
Thank you so much, Surella Baer"
"Great product and rapid delivery. Everything as described"
"The sink came as advertised it installed easily, and I am very happy with it."
"Renovating several bathrooms and placed a couple of orders with The Bath Outlet. Prices are great and delivery was fast. One of my orders came with the wrong piece. Customer service was wonderful. Understood my issue and had replacement parts out the next day. Very happy with this experience and would definitely purchase from The Bath Outlet again."
"The vanity/sink seems to be well made. The sink arrived with a chip in it and customer service took care of it immediately and sent me a new one. I highly recommend this company."
"I purchased a product from The Bathoutlet on Wayfair. I was unaware that Wayfair didn’t support the purchase. The item I ordered was in good condition and as pictured ( the good part of my experience). However it did not work in my space as anticipated. I’m shocked to find out I have to pay almost $20 to return it. I never even unwrapped it all the way. I will probably not shop on Wayfair anymore. And I certainly will never buy anything from the bath outlet."
"This is the SECOND basin I've ordered because the first basin turned out to be a quality product and the delivery was exactly as promised. The second basin arrived with the faucets exactly as promised. "
"Everything was so terrific, delivery date was on time, price was right. "
"Everything is good just as advertised
"
"I bought the towel rack for its design to go with the bathroom hardware, which it does. I think it was priced about $100 (was about $370) over what I would estimate based on what other high end fixtures are going for. "