"I'm a super skeptical guy. An I admit I was nervous at first sending my phone in. But travis kept me updated everytime I emailed ,I got a quick response back. I sent my phone in on a Tuesday an was paid the following Saturday. An the payment was really fare. So I had a very good encounter. I would 100 percent do this again with them.,an I probly will. "
"Everything went smoothly. Received payment almost immediately after they received the phone. Payed for phone exactly as quoted."
"Received a vert fair price and got the check very quickly"
"I dealt with a Travis and he personalized our transaction by staying in contact with me through the process! Easy to communicate with and to explain the process! My phone carrier only offered my $125 for in store credit. I got $235 cash for my phone from Thewhizcells! Now that’s cash in my pocket to do with what I want! Thank you Travis for the great customer experience. I definitely will come back to you guys again! "
"Normally I just trade in my phone's so I wasn't sure with what to expect by selling my phone. The Whiz Cells were fast and friendly I would definitely recommend them and will be sure to use them next time I have a cell phone to sell. Travis was extremely helpful!!"
"Fast amazing service! Would use again 10/10"
"I sent a used iPad to Whiz Cells in excellent condition that should have been worth $60. The iPad was always kept in a case, and looked like new. When Whiz Cells received it they emailed me it was only worth $50 due to scratches and dings. While I know there were NO scratches or dings when I mailed it to them in the original box, I accepted their lower price to save the hassle of having it sent back to me and starting the process all overwith another company. However, I’m very disappointed in this event, and would not recommend using Whiz Cells."
"The Whiz Cells was excellent in communicating with me and the process they promised was delivered. "
"Easy to user service and I was satisfied with the experience."
"I was quoted $75. Gave me $32.
They make the assessments. You can agree or not. I just took the money but in hindsight, could have sold phone for more on Facebook Marketplace. "
"Traded in a device and received exactly what I was offered in a very quick manner. Will use Thewhizcells again!"
"Update
I have received my payment. So I am changing my rating based upon receipt of payment. A little slow but within the window described."
"The Whiz Cells gave me the absolute most money for my phone. I checked several places and they offered the most by $30 and I got the money quickly and the exact amount I was quoted. Definitely recommend selling your phone to them!"
"They do what they say. Got my money fast."
"Thanks for selling my old phone"
"very impressed with speed and well oiled process to it all. highly recommend "
A rep from Thewhizcells.com, TheWhizCells, has responded:
“Hi Karen,
The reason for the change in your offer was because the battery capacity was at 72%. That is quite poor and is going to require a new battery. The phone would have otherwise qualified for the full amount. We try to not change the values as much as possible but there was no way around it for this battery condition. I am truly sorry. ”