ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.45/5
Chance of future purchase:
3.89/5
Shipping & packaging:
4.00/5
Customer service:
4.47/5
Return/Replacement policy:
3.91/5
Featured Review


5/5

2021-04-30

I was nervous at first about sending my 12 pro max

"I sent my iphone 12 pro max and the quote I received was exactly the amount I was paid and they sent my payment as soon as they received the phone. It was easy. I will be using they in my future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-04-30

Incredible customer service and fair pricing!

"I was contacted personally by a very friendly representative named Travis, who was forthright, honest, and gave me a fair price for my old phone. I would recommend this company over many others I've worked with in the past (looking at you Decluttr).

Thanks again, Travis!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-04-29

quick and easy

"bought new iphones to replace 2 iphone 7. Phone were in excellent condition, followed instructions and sent them to the whiz. Received my check less than a week. very easy"


5/5

2021-04-27

Excellent!

"Great company and sent my funds in a timely manner for my phone. I recommend you use this company if you are selling your phone!!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-04-27

Best $$$$ for your used phone

"Second time dealing with them and just as awesome as the first time. I will definitely be doing more business with them next year."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-04-24

Fast and easy!

"I was paid within hours of my phone being received. Responsive customer service and a pleasure to do business with! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-04-22

excellent service

"With no prior dealings with this company, I was skeptical at first sending my phone to be paid for it. Not knowing if it was the world's biggest scammer and that I was going to be out of a phone I paid full retail price for in the amount of $1300.00. But, the contrary, I was absolutely wrong! I can't tell you how happy I am with theWhizcells.com folks. The website was almost to easy to be true to complete the information about the phone and set up my account. It was easy peasy! After all is said and done, I printed the prepaid label for shipping, packaged the phone, then mailed it. About 2 weeks later I got an email from the website with very detailed information about the phone. Apparently, I had entered some incorrect information about the phone so it lower the amount they were originally offering, understandably, so no biggie, they still offered more than anyone else. I was given an option to be paid thru Venmo, I accepted, and within 5 minutes my money was in my account. I couldn't believe it. I will be sending all my old phones to them. THEY ARE TRULY THE BEST! I will be sharing this wonderful experience on Facebook as well.
Thank you so much. Joanne Kraft If I could I would give GAZILLION STARS!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-04-22

100% Satisfied

"Transaction was painless and went exactly as described! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-04-21

As expected

"Everything went smoothly. Received payment almost immediately after they received the phone. Payed for phone exactly as quoted."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2021-04-19

Very fair price fast turnaround around

"Received a vert fair price and got the check very quickly"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-04-16

Michael Rock

"I dealt with a Travis and he personalized our transaction by staying in contact with me through the process! Easy to communicate with and to explain the process! My phone carrier only offered my $125 for in store credit. I got $235 cash for my phone from Thewhizcells! Now that’s cash in my pocket to do with what I want! Thank you Travis for the great customer experience. I definitely will come back to you guys again! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-04-15

Awesome Service

"Normally I just trade in my phone's so I wasn't sure with what to expect by selling my phone. The Whiz Cells were fast and friendly I would definitely recommend them and will be sure to use them next time I have a cell phone to sell. Travis was extremely helpful!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-04-08

Excellent

"Fast amazing service! Would use again 10/10"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2021-04-08

Not reliable

"I sent a used iPad to Whiz Cells in excellent condition that should have been worth $60. The iPad was always kept in a case, and looked like new. When Whiz Cells received it they emailed me it was only worth $50 due to scratches and dings. While I know there were NO scratches or dings when I mailed it to them in the original box, I accepted their lower price to save the hassle of having it sent back to me and starting the process all overwith another company. However, I’m very disappointed in this event, and would not recommend using Whiz Cells."

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
5/5

2021-04-07

Great customer service

"The Whiz Cells was excellent in communicating with me and the process they promised was delivered. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process