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Product & services pricing
4.23/5
Chance of future purchase:
3.40/5
Shipping & packaging:
3.84/5
Customer service:
3.86/5
Return/Replacement policy:
3.38/5
Featured Review


Verified
5/5

2021-05-11

Great service

"the experience was great! I received the money for my phone quickly and $5 more than they quoted "


Verified
5/5

2021-05-09

Easy Order Process

"Easy process - website easy, free shipping, electronic payment. "

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5/5

2021-05-08

Excellent

"Great company. Travis gives excellent customer service. Very quick payment.

Thanks guys.
"

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5/5

2021-05-06

Whiz Cells Rocks...Here's why

"I wanted to get rid of my (can I say it?) Pixel 2, nothing wrong with it, just not feeling it anymore. Spotted The Whiz Cells and gave it a try to recycle my phone, for a few bucks. Read a few reviews, all seemed great. Process was so simple, secure, and plus? The people were real humans, very nice and helped out with any questions along the way! I'm older, very picky, and not all that web smart. Superb easy straightforward service... highly recommend!"

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5/5

2021-05-03

These Guys are Great!!!

"I am a person that buys a lot of new tech. I use for awhile and sell. I tried these guys several months ago and they are wonderful to deal with. I have been selling with them ever since. I highly recommend them. They are very fair."

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Verified
1/5

2021-05-03

not great

"knocked down price by 80%, and haven't returned phone yet"


Rep reply posted 2021-05-04
A rep from Thewhizcells.com, TheWhizCells, has responded:

“The phone was returned immediately and shows delivery 4/30. USPS Tracking 9400111202530866171852. The offer was cut because wifi, Bluetooth, and all microphones do not work. ”


Verified
3/5

2021-05-02

Communications

"Received low ball offer and had to work to find reason, once found, cleared problem, got a reasonable but a little lower than I felt it should have been. Took offer"

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5/5

2021-04-30

I was nervous at first about sending my 12 pro max

"I sent my iphone 12 pro max and the quote I received was exactly the amount I was paid and they sent my payment as soon as they received the phone. It was easy. I will be using they in my future."

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5/5

2021-04-30

Incredible customer service and fair pricing!

"I was contacted personally by a very friendly representative named Travis, who was forthright, honest, and gave me a fair price for my old phone. I would recommend this company over many others I've worked with in the past (looking at you Decluttr).

Thanks again, Travis!
"

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Verified
5/5

2021-04-29

quick and easy

"bought new iphones to replace 2 iphone 7. Phone were in excellent condition, followed instructions and sent them to the whiz. Received my check less than a week. very easy"


5/5

2021-04-27

Excellent!

"Great company and sent my funds in a timely manner for my phone. I recommend you use this company if you are selling your phone!!!!"

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Verified
5/5

2021-04-27

Best $$$$ for your used phone

"Second time dealing with them and just as awesome as the first time. I will definitely be doing more business with them next year."

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5/5

2021-04-24

Fast and easy!

"I was paid within hours of my phone being received. Responsive customer service and a pleasure to do business with! "

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Verified
5/5

2021-04-22

excellent service

"With no prior dealings with this company, I was skeptical at first sending my phone to be paid for it. Not knowing if it was the world's biggest scammer and that I was going to be out of a phone I paid full retail price for in the amount of $1300.00. But, the contrary, I was absolutely wrong! I can't tell you how happy I am with theWhizcells.com folks. The website was almost to easy to be true to complete the information about the phone and set up my account. It was easy peasy! After all is said and done, I printed the prepaid label for shipping, packaged the phone, then mailed it. About 2 weeks later I got an email from the website with very detailed information about the phone. Apparently, I had entered some incorrect information about the phone so it lower the amount they were originally offering, understandably, so no biggie, they still offered more than anyone else. I was given an option to be paid thru Venmo, I accepted, and within 5 minutes my money was in my account. I couldn't believe it. I will be sending all my old phones to them. THEY ARE TRULY THE BEST! I will be sharing this wonderful experience on Facebook as well.
Thank you so much. Joanne Kraft If I could I would give GAZILLION STARS!
"

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Verified
5/5

2021-04-22

100% Satisfied

"Transaction was painless and went exactly as described! "

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