"I'm a super skeptical guy. An I admit I was nervous at first sending my phone in. But travis kept me updated everytime I emailed ,I got a quick response back. I sent my phone in on a Tuesday an was paid the following Saturday. An the payment was really fare. So I had a very good encounter. I would 100 percent do this again with them.,an I probly will. "
"I've used Whizcells several times within the last few years. They have great customer service and you get paid immediately if you use PayPal. Every transaction has been flawless. I will you them again for sure, A+."
"This was my first experience using this company. They were so fast and professional and answered my questions so kindly. I will definitely use them again if I need this type of service "
"I knew it was too good to be true-get a great price for my used phone. They first accused me of having a deeply scratched screen, which was completely wrong. Then when they lowballed the offer, i told them i wanted my phone back. When i got "my" phone back, it had suddenly gone from an AT&T phone to a Verizon phone! They sent me back the wrong phone! What a crappy company! "
"They had a great price promised. I sent in mint condition and they dropped the price down significantly. Talk about bait and switch!!!"
“Hi Neil,
I am sorry to hear that you are disappointed in our offer. Unfortunately, the screen is coming up off the phone's frame. I am not sure if that is a factory issue or if this screen has been replaced. We would be happy to send pictures to you. If you look at the whole of our feedback you will see we do not send change a price without a reason.”
"Quick & Easy and no drama"
"These guys really help you out. The communication was on point every step of the way. Would do business again for sure. "
"Have used them several times.
Quick, fair and very reliable. Never any problem.
They communicate with you thru out the process.
Could not be easier."
"I was impressed with speed and accuracy of the entire transaction. Thank you so much."
"the experience was great! I received the money for my phone quickly and $5 more than they quoted "
"Easy process - website easy, free shipping, electronic payment. "
"Great company. Travis gives excellent customer service. Very quick payment.
Thanks guys. "
"I wanted to get rid of my (can I say it?) Pixel 2, nothing wrong with it, just not feeling it anymore. Spotted The Whiz Cells and gave it a try to recycle my phone, for a few bucks. Read a few reviews, all seemed great. Process was so simple, secure, and plus? The people were real humans, very nice and helped out with any questions along the way! I'm older, very picky, and not all that web smart. Superb easy straightforward service... highly recommend!"
"I am a person that buys a lot of new tech. I use for awhile and sell. I tried these guys several months ago and they are wonderful to deal with. I have been selling with them ever since. I highly recommend them. They are very fair."
"knocked down price by 80%, and haven't returned phone yet"
“The phone was returned immediately and shows delivery 4/30. USPS Tracking 9400111202530866171852. The offer was cut because wifi, Bluetooth, and all microphones do not work. ”
"Received low ball offer and had to work to find reason, once found, cleared problem, got a reasonable but a little lower than I felt it should have been. Took offer"
A rep from Thewhizcells.com, TheWhizCells, has responded:
“Hi Tina, I am very sorry it did not work out. Your phone is in poor condition and sometimes sellers and buyers disagree. We understand that which is why we offer to return devices at our expense. As explained in an email to you, we put a Verizon sim in the phone to see if it had been unlocked. When you put another carrier sim in a Samsung phone from the S8 and newer the phone will reboot with that carrier's apps and splash screen. If you put an AT&T sim card in the phone it will reboot back AT&T apps. The phone we sent you is your phone. We do not separate phones from the packaging they arrive in. Also, we record the IMEI to ensure there can be no mixups. Your IMEI is 354059090313162. As you can see in this screenshot that is an AT&T Note 8. https://www.screencast.com/t/qhYfqiMD”