"I'm a super skeptical guy. An I admit I was nervous at first sending my phone in. But travis kept me updated everytime I emailed ,I got a quick response back. I sent my phone in on a Tuesday an was paid the following Saturday. An the payment was really fare. So I had a very good encounter. I would 100 percent do this again with them.,an I probly will. "
"Travis provided outstanding customer service with my cellphone sale."
"It was fast and easy. Overall a great experience "
"It was a super easy process, I believe the package to send them my phone arrived like 3 days after I sent the request and 3 days later I had a cash offer! I couldn't have asked for a more user friendly experience honestly, thank you guys so much!"
"These guys go above and beyond to make sure you're paid what you're owed! Definitely recommend selling your old phone(s) to them!"
"Gotta lil less than I was originally quoted, but it was quick and I’m happy. "
"Very easy process and fast payment. I definitely would use this website again. 100% recommend!"
"Great customer service!! I had the pleasure of working with Travis, we had a little trouble with the IMEI but I was glad he reached out to me and allowed me fix the issue and got me my funds the next day! Thank you!! "
"I've used Whizcells several times within the last few years. They have great customer service and you get paid immediately if you use PayPal. Every transaction has been flawless. I will you them again for sure, A+."
"This was my first experience using this company. They were so fast and professional and answered my questions so kindly. I will definitely use them again if I need this type of service "
"I knew it was too good to be true-get a great price for my used phone. They first accused me of having a deeply scratched screen, which was completely wrong. Then when they lowballed the offer, i told them i wanted my phone back. When i got "my" phone back, it had suddenly gone from an AT&T phone to a Verizon phone! They sent me back the wrong phone! What a crappy company! "
"They had a great price promised. I sent in mint condition and they dropped the price down significantly. Talk about bait and switch!!!"
“Hi Neil,
I am sorry to hear that you are disappointed in our offer. Unfortunately, the screen is coming up off the phone's frame. I am not sure if that is a factory issue or if this screen has been replaced. We would be happy to send pictures to you. If you look at the whole of our feedback you will see we do not send change a price without a reason.”
"Quick & Easy and no drama"
"These guys really help you out. The communication was on point every step of the way. Would do business again for sure. "
"Have used them several times.
Quick, fair and very reliable. Never any problem.
They communicate with you thru out the process.
Could not be easier."
"I was impressed with speed and accuracy of the entire transaction. Thank you so much."
A rep from Thewhizcells.com, TheWhizCells, has responded:
“Hi Tina, I am very sorry it did not work out. Your phone is in poor condition and sometimes sellers and buyers disagree. We understand that which is why we offer to return devices at our expense. As explained in an email to you, we put a Verizon sim in the phone to see if it had been unlocked. When you put another carrier sim in a Samsung phone from the S8 and newer the phone will reboot with that carrier's apps and splash screen. If you put an AT&T sim card in the phone it will reboot back AT&T apps. The phone we sent you is your phone. We do not separate phones from the packaging they arrive in. Also, we record the IMEI to ensure there can be no mixups. Your IMEI is 354059090313162. As you can see in this screenshot that is an AT&T Note 8. https://www.screencast.com/t/qhYfqiMD”