"I'm a super skeptical guy. An I admit I was nervous at first sending my phone in. But travis kept me updated everytime I emailed ,I got a quick response back. I sent my phone in on a Tuesday an was paid the following Saturday. An the payment was really fare. So I had a very good encounter. I would 100 percent do this again with them.,an I probly will. "
"I've sold quite a few cell phones to Whiz Cells. The buying prices seem to be the best. Their customer service is excellent and payment is fast. I highly recommend them. "
"Great! Accurate price quote and quick turnaround. hassle free & way better than Gazelle"
"No surprises, quick turnaround! I'm thrilled!"
"I submitted the info online and got an offer, sent it in and then got the actual offer email. Apparently my phone was suddenly “obsolete” despite being perfectly serviceable AND the phone I had told them it was.
Regardless, I opted to have my phone returned, and I believe they took it upon themselves to “recycle” (ie.- steal) my phone!
I sent the phone in under the agreement that it would be returned if I so opted, and I expect them to uphold their word!"
"I had a previous low offer of $60., so I thought I would try your company and received a $5 offer. What's wrong with this picture."
“Hi Deborah,
I am very sorry that you are disappointed. The Note 8 you sent us was in poor condition. It has a very noticeable burned in image in the LCD, it has scratches on the screen and dents and dings on the frame. We offered $30 for the phone, not $5. Your phone was sent back to you as requested. ”
"I had a question and Travis answered back quickly and got my check fast"
"Very easy to work with The Whiz Cells. I was trying to figure out what to do with a tablet I no longer use. I found this company, signed up, and got my shipping label. I dropped it off on Monday and got paid on Thursday. Astonishingly easy! Highly recommended!"
"Mailed the phone received payment in a couple of days"
"I had a good experience even though they don't accept locked phones. I got paid very fast though so overall it was good.
"
"Sent an email asking for a request and never got a response for my question. No thanks zero stars. Goodbye. "
"No second guessing here. They are very easy and honest to deal with."
"I gave info on my phone and was given a price. My phone was in like new condition and I represented it honestly. I recieved my payment promptly and was satisfied."
"Followed the website instructions. Smooth process.
Thanks"
"Very professional and quick reply also satisfied with my outcome "
"They work fast and I got my money fast as well "
A rep from Thewhizcells.com, TheWhizCells, has responded:
“Hi Josh,
I hope you are doing well. The phone was sent back to you. USPS Tracking 9400111202530944329588 The phone you send did not all of a sudden become obsolete. The phone we received is an original Motorola Razr from 2004. That phone has been obsolete for more than a decade. I am sorry we're not able to purchase it but nobody purchases that phone. The phone will not activate on any carrier because of its age. ”