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Product & services pricing
4.45/5
Chance of future purchase:
3.89/5
Shipping & packaging:
4.00/5
Customer service:
4.47/5
Return/Replacement policy:
3.91/5
Featured Review


Verified
5/5

2022-04-05

Great customer service

"I had a problem when trading in my S10. Travis worked with my carrier and kept me informed every step of the way until the problem was resolved. I would recommend thes guys to anyone who wants to trade in their older electronics."

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Verified
5/5

2022-04-01

No BS refunded on a Sunday!

"Unlike other nickel dime places WhizCells has all their poopoo in one bag! Quick turnaround and no BS refund tactics! Thank you!"

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Verified
5/5

2022-03-31

Will recomend

"Very Quick process. No finiky last minute changes based on "quality". "

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Verified
5/5

2022-03-31

Fast pay out

"Process was simple. Got payment same day they received the phones"

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Verified
5/5

2022-03-30

Always a pleasure

"Will forever do business with whiz cells "

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Verified
5/5

2022-03-28

They're real.

"They did exactly what they said they would. "

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Verified
5/5

2022-03-25

Amazing is all I can say

"Start to finish to whole process was a breeze. So easy and wow!!! Just WOW! "

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Verified
3/5

2022-03-24

Bad Estimate

"I had minor scratches on my screen. They said they were major. They said my battery was compromised and it decidedly was not. So they gave me an estimate that was twice as much as what they were willing to actually pay me and complained about the device that simply weren’t true."

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Rep reply posted 2022-03-25
A rep from Thewhizcells.com, TheWhizCells, has responded:

“Hi Deborah,

I am very sorry that you are unhappy with our service. The phone had very noticeable scratches. The battery in your iPhone is bad. The phone itself shows service needed in the settings. It is very easy to know the battery condition for iPhones as it is shown right in the settings. We would have been happy to have sent it back to you at our expense. I can see that you accepted the new offer and we have paid it out. Again, I am sorry that you are unhappy. Unfortunately, the phone needs some work. Thank you for giving us an opportunity. Have a wonderful weekend!”


Verified
5/5

2022-03-23

Went without a hitch

"Mailed my phone in and was paid the day they received it."

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Verified
5/5

2022-03-21

Easier than simple

"Logged in, told them what I had. They gave me an estimated value based on what I had told them. I agreed. They sent me a pre-adressed Pre-paid mailer. I put the phone in the mailer and mailed it. In less than a week I had an offer. I accepted. 30 minutes later the money was in my PayPal account."

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Verified
5/5

2022-03-10

Good company,

"Will do what they say, dependable."

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Verified
5/5

2022-03-10

Extremely fast payout!

"Payout was sent the same day the product was received, very impressed! "

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Verified
5/5

2022-03-07

Quick, easy, and good price

"I felt like I got a good price for my phones and it was quick and easy to get everything sent in and the money deposited directly into my account. Thank you!"

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Verified
5/5

2022-03-07

Easy Process

"They gave me a quote and provided a shipping label. Once they received my phone, I received payment right away! I would recommend them if you’re selling your phone. "


Verified
5/5

2022-03-07

Smooth transaction

"Selling the Ipad Pro to them was easy."

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