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Product & services pricing
4.23/5
Chance of future purchase:
3.40/5
Shipping & packaging:
3.84/5
Customer service:
3.86/5
Return/Replacement policy:
3.38/5
Featured Review


Verified
5/5

2022-04-14

Thumbs up

"No hassles, great communication. So much easier than dealing with buyers online."

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Verified
5/5

2022-04-12

Great customer service and fast payment

"Very easy and fair to do business with. Fast to respond and pay the customer. I fully recommend them to everyone "

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Verified
5/5

2022-04-11

Easy and quick

"Just what I wanted something quick and easy that paid well. The wizcells delivered!"

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Verified
5/5

2022-04-11

Excellent

"I have a great experience with WHIZ! Everything is exactly what they say and do! I get my deposit once they receive my package "

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Verified
5/5

2022-04-09

Quick and easy.

"The process was easy. Price was competitive. Free shipping. We had a down grade in vale that was not completely explained. I had no PayPal account but the check for the phones arrived quickly. Overall a good experience."

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Verified
5/5

2022-04-08

Excellent service

"Their service was superior and the action on completing my sale back was very quickly.
More companies need to follow their lead
"

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Verified
4/5

2022-04-06

Recommend it

"After waiting a but because the shipping label wasn't right they gave me what I expected. And the money went straight into my account. So I can't complain. I wasn't gonna make any money with em lying around anyway"

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Verified
5/5

2022-04-05

Great customer service

"I had a problem when trading in my S10. Travis worked with my carrier and kept me informed every step of the way until the problem was resolved. I would recommend thes guys to anyone who wants to trade in their older electronics."

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Verified
5/5

2022-04-01

No BS refunded on a Sunday!

"Unlike other nickel dime places WhizCells has all their poopoo in one bag! Quick turnaround and no BS refund tactics! Thank you!"

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Verified
5/5

2022-03-31

Will recomend

"Very Quick process. No finiky last minute changes based on "quality". "

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Verified
5/5

2022-03-31

Fast pay out

"Process was simple. Got payment same day they received the phones"

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Verified
5/5

2022-03-30

Always a pleasure

"Will forever do business with whiz cells "

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Verified
5/5

2022-03-28

They're real.

"They did exactly what they said they would. "

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Verified
5/5

2022-03-25

Amazing is all I can say

"Start to finish to whole process was a breeze. So easy and wow!!! Just WOW! "

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Verified
3/5

2022-03-24

Bad Estimate

"I had minor scratches on my screen. They said they were major. They said my battery was compromised and it decidedly was not. So they gave me an estimate that was twice as much as what they were willing to actually pay me and complained about the device that simply weren’t true."

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Rep reply posted 2022-03-25
A rep from Thewhizcells.com, TheWhizCells, has responded:

“Hi Deborah,

I am very sorry that you are unhappy with our service. The phone had very noticeable scratches. The battery in your iPhone is bad. The phone itself shows service needed in the settings. It is very easy to know the battery condition for iPhones as it is shown right in the settings. We would have been happy to have sent it back to you at our expense. I can see that you accepted the new offer and we have paid it out. Again, I am sorry that you are unhappy. Unfortunately, the phone needs some work. Thank you for giving us an opportunity. Have a wonderful weekend!”