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Product & services pricing
4.45/5
Chance of future purchase:
3.89/5
Shipping & packaging:
4.00/5
Customer service:
4.47/5
Return/Replacement policy:
3.91/5
Featured Review


Verified
1/5

2022-02-11

Changed condition

"They emailed and said screen had a burn in"

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Rep reply posted 2022-02-14
A rep from Thewhizcells.com, TheWhizCells, has responded:

“Hi Tom,

Your phone has severe screen burn. We shipped it back to you the next day at our expense. ”


Verified
5/5

2022-02-10

It was great!

"Everything worked just like expected. The price was very good. They found a minor flaw and adjusted the price. It was a small adjustment which I gladly accepted. The check arrived when expected as well. "

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Verified
5/5

2022-02-09

Selling My LG Phone.

"I once had a LG Wing phone. I tried to use Eco Atm to try and get some cash. Problem was that the way the phone was configured, they couldn't get a proper estimate. So I decided to search online and I found the WhizCells website. They made it very easy for me to get the price I deserved. So I would definitely recommend the WhizCells website. "

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Verified
5/5

2022-02-08

Very easy process

"I sent my device on Friday and had the money in my account by Monday. About as simple as can be."

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Verified
5/5

2022-02-05

Beyond Amazing

"from webite start to finish the experience was above and beyond it was easy and straight forward i would recommend using them anytime!"

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Verified
5/5

2022-02-04

Quick turnaround

"No issues at all. Quick turnaround "


Verified
5/5

2022-02-04

Great service... money on time. fantastic.

"Great service... money on time. fantastic."

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Verified
5/5

2020-02-16

The Best Mobile Phone Buyer

"Travis again a super buyer, courteous customer service and same day payment. "

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Verified
5/5

2022-01-28

good service

"they were fast at paying ."

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Verified
5/5

2022-01-27

Quick turn-around and easy process

"I upgraded a 7 month-old Samsung, but there was no trade-in deal with ATT, so I checked reviews of online buy-back sites. Thewhizcells had good reviews, so I filled out the online form and received a reasonable offer immediately. I printed out the shipping level, boxed up the phone, dropped it in the mail on Monday. Had my payment as offered in PayPal on Thursday. Quick. Easy. Good communications. No complaints. Only kudos. Thanks much."

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Verified
5/5

2022-01-27

Great service

"Whizcells gave me an offer immediately and I received the payment for my phone as soon as they received it. I choose PayPal to receive the payment and it was there the next day. I would recommend that you choose a check payment even though it takes a little longer because it cost me a few more dollars than I thought on PayPal although Wizcells did warn me it would. Pay Pal even froze the payment till they verified receipt of the phone. I understand that, but I would have received my money quicker by check and would not have had to pay PayPal three percent."

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Verified
5/5

2022-01-27

Cell phones

"The WhizCells made selling our phones seamless and easy. Their response time is excellent. We'd absolutely recommend them!"

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Verified
5/5

2022-01-26

Excellent Experience!

"This was probably one of the easiest experiences I have had selling a phone. I mailed my phone on a Monday (estimated delivery was Friday), but two days later it was delivered (Wednesday) and I received instant payment, which was exactly what I was quoted. I sent in a Samsung Galaxy S21 and received top dollar for the device. The company offers/pays you exactly what your phone is worth at wholesale in my opinion. I will definitely be doing business with them again in the future. 5 stars all around!"

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Verified
5/5

2022-01-26

Smooth transaction.

"All went smoothly. My device was processed promptly along with my payment!"

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Verified
5/5

2022-01-26

Excellent and Quick Service!

"I was nervous about sending my phone in, however, they did everything they promised and I got the offer, accepted it, mailed it, and got my money within a week. Excellent job and No Surprises like other companies I have dealt with."