"I'm a super skeptical guy. An I admit I was nervous at first sending my phone in. But travis kept me updated everytime I emailed ,I got a quick response back. I sent my phone in on a Tuesday an was paid the following Saturday. An the payment was really fare. So I had a very good encounter. I would 100 percent do this again with them.,an I probly will. "
"Did exactly what they said.
No surprises whatsoever."
"Phone was not locked due to fact service transfered to new phones and old phone was wiped clean and unlocked 0other then removing old provider chip.
We will look at other options"
"Was much quicker than expected. Had the money for my iphone in less than a week"
"FAST payout and fair. Definitely recommended!!! Try them; you will not be disappointed!!"
"Two weeks and they haven’t sent me a payment nor have they given mi any info on my status. "
"Not good. They lowballed the price when they received it"
“Hi Soren,
I am very sorry to see this. The phone has a bad battery and has heavy scratches on it. The phone was immediately returned back to you at our expense. ”
"The quote was instant, the sales process was quick and simple, and I got my payment hours after my phone arrived. I will definitely use TheWhizCells again!"
"They mailed me a padded envelope. I took out my sim and erased everything to factory reset. Put it the envelope and have to the mailman. About 9 days later I got an email that it was inspected and payment was made. It was super easy and I would use them again. I was nervous at first, but they are a A1 +++ operation! "
"It appears that my phone was locked to T-Mobile (Which is possible because I bought it from a phone fix shoppe) and when they removed the screen protector, glass from the crack must have been removed too and so I lost some coins with that as well. Also, they stated there was a broken haptic function too, I’m not a phone technician so if would have not known that. So it is true they will change the price if their originally feel like the first offer was too much, so I received $40 less. They do give you the option to return the phone back to you but I just accepted the lower offer instead because it just was not worth the hassle nor is it worth the wait.
What I thought would be maybe a two week process turned out to be almost month process.
I recommend that if it is not the last few versions of the phone type (IPhone specifically ), to definitely thoroughly research your options before you settle also know exactly everything that is wrong with your phone as well.
Hey, overall they’re still giving you something for your phone so I am grateful. They are great communicators and willing to give you proof of their changes to their best of ability. I don’t discredit the company, its just a little misleading."
"Excellent and easy process; customer service is friendly and prompt. Someone actually responds to you (even on weekends; which wasn’t expected). I will always use this company! "
"Experience went seamlessly. "
"Fast, easy, and overall 5 star experience. Used the insta payout and had them send me a mailer for my devices. Process took under 10 days for both items. Will sale again in the future. "
"After I made the initial why you say sell the phones they sent me an email with the q r code to take to the post office pretty much got it out next day and within 3 to 5 days once they got it I had money on my account okay"
"I tried a different company first and they tried to say my screen was defective which wasn't and only offered me half the price. Whiz paid me exactly the quoted price . Once I accepted they sent the money to my account in 3 minutes. Highly recommend "
"I had a Samsung Galaxy Note 9 that was in MINT condition. This phone looked brand new. The phone was never taken out of the case and never went without a screen protector on it. Not one single scratch or mark on it! I had a friend help me check to make sure the phone was indeed unlocked by putting other service's sim cards in the phone and it was in fact UNLOCKED. When Whiz received the phone, they sent me an email saying that the phone was locked to Xfinity Mobile which is a LIE and the price went from $170 to $110!! They screwed me out of $60! Cheap lying ****! I will never recommend or sell another phone to these **** again! "
A rep from Thewhizcells.com, TheWhizCells, has responded:
“Hi Carolina,
We have sent multiple emails to you. The iPads you sent are iCloud locked. We need the iCloud accounts removed for us to proceed.
**Update** we were able to assist in removing the iCloud. Thank you for your emails Carolina and this order has now been paid out. We did ask for Carolina to update her review but we, unfortunately, have not heard back.”