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Product & services pricing
4.23/5
Chance of future purchase:
3.40/5
Shipping & packaging:
3.84/5
Customer service:
3.86/5
Return/Replacement policy:
3.38/5
Featured Review


Verified
5/5

2022-01-28

good service

"they were fast at paying ."

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Verified
5/5

2022-01-27

Quick turn-around and easy process

"I upgraded a 7 month-old Samsung, but there was no trade-in deal with ATT, so I checked reviews of online buy-back sites. Thewhizcells had good reviews, so I filled out the online form and received a reasonable offer immediately. I printed out the shipping level, boxed up the phone, dropped it in the mail on Monday. Had my payment as offered in PayPal on Thursday. Quick. Easy. Good communications. No complaints. Only kudos. Thanks much."

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Verified
5/5

2022-01-27

Great service

"Whizcells gave me an offer immediately and I received the payment for my phone as soon as they received it. I choose PayPal to receive the payment and it was there the next day. I would recommend that you choose a check payment even though it takes a little longer because it cost me a few more dollars than I thought on PayPal although Wizcells did warn me it would. Pay Pal even froze the payment till they verified receipt of the phone. I understand that, but I would have received my money quicker by check and would not have had to pay PayPal three percent."

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Verified
5/5

2022-01-27

Cell phones

"The WhizCells made selling our phones seamless and easy. Their response time is excellent. We'd absolutely recommend them!"

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Verified
5/5

2022-01-26

Excellent Experience!

"This was probably one of the easiest experiences I have had selling a phone. I mailed my phone on a Monday (estimated delivery was Friday), but two days later it was delivered (Wednesday) and I received instant payment, which was exactly what I was quoted. I sent in a Samsung Galaxy S21 and received top dollar for the device. The company offers/pays you exactly what your phone is worth at wholesale in my opinion. I will definitely be doing business with them again in the future. 5 stars all around!"

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Verified
5/5

2022-01-26

Smooth transaction.

"All went smoothly. My device was processed promptly along with my payment!"

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Verified
5/5

2022-01-26

Excellent and Quick Service!

"I was nervous about sending my phone in, however, they did everything they promised and I got the offer, accepted it, mailed it, and got my money within a week. Excellent job and No Surprises like other companies I have dealt with."


Verified
5/5

2022-01-25

Did exactly what they said. No surprises.

"Did exactly what they said.

No surprises whatsoever.
"

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Verified
4/5

2022-01-24

Reduction in offer

"Phone was not locked due to fact service transfered to new phones and old phone was wiped clean and unlocked 0other then removing old provider chip.
We will look at other options
"

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Verified
5/5

2022-01-21

Perfectly executed

"Was much quicker than expected. Had the money for my iphone in less than a week"

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Verified
5/5

2021-12-03

FAST

"FAST payout and fair. Definitely recommended!!! Try them; you will not be disappointed!!"

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Verified
1/5

2022-01-19

Two weeks no word.

"Two weeks and they haven’t sent me a payment nor have they given mi any info on my status. "

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Rep reply posted 2022-01-20
A rep from Thewhizcells.com, TheWhizCells, has responded:

“Hi Carolina,

We have sent multiple emails to you. The iPads you sent are iCloud locked. We need the iCloud accounts removed for us to proceed.

**Update** we were able to assist in removing the iCloud. Thank you for your emails Carolina and this order has now been paid out. We did ask for Carolina to update her review but we, unfortunately, have not heard back.”


Verified
1/5

2022-01-17

Lowballed the price when they received it.

"Not good. They lowballed the price when they received it"

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Rep reply posted 2022-01-18
A rep from Thewhizcells.com, TheWhizCells, has responded:

“Hi Soren,

I am very sorry to see this. The phone has a bad battery and has heavy scratches on it. The phone was immediately returned back to you at our expense. ”


Verified
5/5

2022-01-14

Quick and easy

"The quote was instant, the sales process was quick and simple, and I got my payment hours after my phone arrived. I will definitely use TheWhizCells again!"

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Verified
5/5

2022-01-10

Super fast and was extremely satisfied

"They mailed me a padded envelope. I took out my sim and erased everything to factory reset. Put it the envelope and have to the mailman. About 9 days later I got an email that it was inspected and payment was made. It was super easy and I would use them again. I was nervous at first, but they are a A1 +++ operation! "

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