"This store is great, my 1st time purchase went just great. Prices are super, website is easy, ordering was easy. Sent me shipping info right away. I opted for cheap, slow shipping and got the order TWO days later on a Saturday. I'll be back."
"THE place to buy batteries and battery chargers! Knowledgeable staff, quick service, thoroughly geared to customer needs. I ordered MAHA C-204W Battery Charger and batteries and have been very pleased with the equipment and support from both Thomas Distributing and MAHA. Thank you.--H. Dorn"
"They have very good customer service. I purchased some battery holders from them. One of them is bad. Tammie from the customer service responses quickly and help me to get a replacement. Thanks!! 100% satisfied...Will buy again."
"The most outstanding customer support I have ever experienced. I can see why they have such a high rating. The post office had delivered a package that was ripped, and part of my shipment was missing. Eugene worked with me to insure that I received the missing parts. And I'm sure that it was the post office's fault that the package was ripped open. "
"Of ALL of the online purchases I have ever made (and I have made many) this company has shown the BEST customer service by far! Fast and sincere, accommodating me when it was my mistake! I highly recommend this seller!!"
"I got a prompt answer to an email enquiry. The order was processed fast and ordered on 14th, delivered in UK on 17th February.
Excellent service all round on a product not available in UK and which would cost more anyway.
Phil"
"This company is one of the few breeds still around in this day and age which is a very good thing. I placed my order for a MAHA-C204W charger and 4 Engergizer 2500mA AA batterys late Saturday night well after business hours and received my order in 3 days with standard shipping. I received several "FREE" items that the company promised and made good on also with nothing missing. It has been nothing but a walk in the park doing business with this company and I have already advised friends to do business with them if they need anything. There are a lot of internet companys around, but this is one company that makes you NOT worry about your order arriving or taking forever. I would definitely do business again with Thomas Distributing.com. As a matter of fact, I've placed another order for some 900mA AAA rechargable batterys for an MP3 player.
P.S., I have absolutely no relationship with the company except for being a extremely pleased customer.
Thanks again Thomas Distributing..."
"I found these people through a Google search and knew nothing about them prior to this purchase, but their reviews seemed good, so I went ahead with it. I was extremely impressed! Customer service was incredibly prompt, friendly, and helpful. After I placed my order, I realized I qualified for a 'freebie' but had forgotten to put it in my cart; I emailed at around 10pm, and within hours, even though it was the middle of the night, I was emailed back with a notice that my order had been updated. Other emails I've sent since then have received responses within an hour or two every single time, unvaryingly extremely helpful and friendly. My batteries and charger were a great price, came with some very handy extras at no extra charge, and were shipped FedEx within 24 hours of my order, even though I picked the cheapest shipping option. The order arrived just 2 days later, very well-packed and in perfect condition.
In short: excellent prices, outstanding customer service, and impressive speediness even with the cheapest shipping option. I would definitely recommend this retailer to anyone!"
"I have not had such a great shopping experience as I have had with this company. Their pricing was good, selection was excellent and promptness was impeccable right along with first class customer servive like none I have seen in a long time. Excellent all the way around. I will be back for sure that you can bank on."
"Great prices, but limited selection. Overall satisfactory experience."
"I was searching for information about rechargeable batteries and chargers when I found Thomas Distributing's website. I read all the information they have about batteries and chargers and checked out information on other sites. I found their information to be more detailed and very helpful in making my decision on what to buy. I ordered a Powerex-C808M charger and several different size Powerex batteries, hoping I'd made the right choice. I recieved the order 2 days later and proceeded to put the charger to use charging the batteries. After reading the instructions I had a question about something the instruction manual said so I went to their help desk and sent a question. The question was answered promptly and cleared up any confusion I had. The charger I ordered exceeded my expectations, quality built and simple to use. I was extremely pleased with Thomas Distributing, their website and information they have for you, the quality of their products, and their prompt, courteous, helpful service. They will be my first choice in making future purchases."
"This was my first experience with Thomas and when my shipment got lost I felt I was out the items based on experiences with other companys but I sent an email anyway and explained what had happened, based on the facts Thomas promptly sent out a replacement order the SAME day, wow! that's service.
I initially decided to try Thomas based on the fact that they were very competitive price wise and I had heard good things about them from others; now I have another reason--they are GOOD people to deal with.
Thanks Tammie and everyone else involved.
Karl P"
"This business shipped my order complete, with a zest for customer service, special handling, and got my items to me quickly before I left for the Orient in December 2005. I am delighted to see such a kind and considerate business take such wonderful care of its customers. Bravo'"
"I ordered a charger and batteries from Thomas Distributing in 2004 for my sister-in-law based on a favorable online review, I needed a new charger and batteries for myself this time.
Lots of freebies included with the orders, the combo deal (batteries and charger) came with extra battery cases, a charger case, battery tester, and I got an over $50 order bonus (precision screwdriver set).
They offer *many* ways to pay, and offerone of the widest ranges of shipping I've seen. They also include a % off coupon for future purchases.
They offer great products (check out the Imaging-Resource.com for reviews).
Definitely Recommended."
"I bought an Accupower battery charger from Thomas Distributing. It arrived promptly, but something was wrong with the AC charger.
I tried contacting the USA manufacturer rep directly to get a replacement part, but it took several weeks for them to ship one out (and they never answered the phone). That didn't work and I decided to contact Thomas Distributing.
Definitely should have done this before! Thomas Distributing promptly responded to my request, shipped out a replacement charger, and took care of shipping my defective unit.
I've bought from them before, and will continue to do so! :-)"