"Very prompt shipping. On the special requests page I requested that my personal information not be sold and someone took the trouble to make a photocopy of the companies privacy policy and mail it with the shipment. I have ordered from them 3 times and I would not think of ordering batteries from anybody else. Wish there were more companies like this. Keep up the good work."
"I have a Minolta Dimage 7i and ordered an external battery pack (POWERBank From MAHA POWEREX) from Thomas Distributing. I however mistakenly ordered the NiMH pack instead of the Li-Ion version.
The people at Thomas Distributing were willing and quick to fix my mistake, no hesitation! I shipped the first pack back and received the replacement the day after they notified me that it was shipped!
I was so impressed by this company that I created an account here just to post this. Obviously I highly regard this company and recommend them.
StMute
St Louis, MO"
"Fantastic Service! Quick and seller
provided an instant UPS teacking Link."
"I accidentally used the wrong address when I placed my orders with Thomas Distributing. I contacted them using email, rather than phoning them. Tammie, the great customer service representative that she is, was able to resolve my problem, much to my amazement. They are simply one of the best companies do to business with there is. They offer fast delivery, are reliable, fair and have some of the best products available."
"I recently purchased the MH-C204F charger and batteries from this company. My MP3 cd player goes through batteries in less then 10 hours. The first charger worked approx. 2 times. I returned it at my cost. The 2nd charger lasted only slightly longer. Emailed the company about my not wanting to pay for return shipping again and was pleasantly surprised when they shipped a new charger and new batteries plus a return shipping label. I don't know about the charger but you can't beat the customer relations...kudos to Thomas for making a bad experience a great one."
"Great Web Site! My shopping experience with Thomas Distributing has proven to be very enjoyable. Great Prices, Specials, Tracking, Communications, and Shipping Packaging! I would recommend them to my own mom. I give them 5 Smileys :) :) :) :) :)
GW
North Little Rock, AR"
"Items received in time, as described, new and unopened, with promised promotional bonuses and even more.
Good experience, recommended."
"The trend continues... great company, great prices, and most importantly, great customer service!
I own a MAHA battery charger purchased from Thomas Distributing a while back, and had recently received an order for additional NIMH batteries. A few weeks later, the charger malfunctioned and overcharged a set of the new batteries.
I found my original invoice for the charger and it was just beyond the 1 year warranty, so I contacted TD in hopes that I could exchange the batteries and purchase a new charger. After telling me story to customer support, they offered to not only exchange the fried batteries, but also exchange the charger!
With prices and customer service as excellent as Thomas Distributing has, there's no doubt I will continue purchasing all my batteries through them."
"Great experience...Ordered some batteries and a charger.received it a couple of days before the promised date. Batteries are good too..The place to go if you want good batteries with great service. KEEP UP THE GOOD WORK guys..!"
"Excellent service "
"Very nice transaction. Shipment was quick and order was correct."
"Excellent buying experience. Two minor problems cropped up (typo in shipping label zip code and a slight overcharge for one item) but they fixed both problems immediately after I notified them. Placed order on Monday, called Tue to add another item, it shipped Wed, and I received it on Friday. Everyone I talked to was pleasant, helpful and professional. I will definitely be a repeat customer - in fact, I placed another order with them today."
"I ordered a quick charger and some batteries. One of the channels in the charger didn't shut off properly. Thomas Distributing was responsive to my questions and swapped the defective unit quickly and with no questions asked. Very nice."
"This is a model company. I ordered late Friday night, my stuff showed up on Tuesday morning. No problems, batteries look to be working good, and I'm very pleased with the prices. No gouging on shipping, I even got a ton of little battery holders free of charge that really come in handy."
"Ordered batteries on April 10, got a shipping notification on April 11, got the batteries via UPS on April 15. Good service and very easy to order. Would buy from them again and would recommend them."