"All items as described, arrived ahead of schedule too! Very happy customer here!!"
"This is a wonderful site with top designer items and superior customer service!"
“Thank you for your purchase and feedback!”
"Great experience. My order came promptly and clothes were in great condition; prices were fair.
I would appreciate more information about the fabric content and care of the garment (handwash, dry clean) before ordering."
“Thank you for your feedback! This information should be on most items under the item description. If you have questions about specific items feel free to reach out to support@thredup.com and we would be happy to provide any information needed!”
"everything arrived as expected, packaging was thorough cute and neat and the clothes were in perfect condition"
“Thank you for your purchase and feedback!”
"Everything was perfect! What a wonderful place to shop, will be back !"
“Thank you for your purchase and feedback!”
"Surprised at the quality of the items I ordered. Very pleased with my purchase. Thanks, ThreadUp. I will certainly be shopping with you again."
“Thank you for your purchase and feedback!”
"Excellent transaction. Love this store.
"
“Thank you for your purchase and feedback!”
"Very good experience, and the items are in excellent condition. Good doing business with ThredUP."
“Thank you for your purchase and feedback!”
"Some items were better than expected but a couple shirts claimed to be only slightly worn but were washed out and one was missing quite a few sequins. Okay for the price but will probably just buy brand new so I know I will be getting my money's worth."
“Thank you for your feedback! I'm sorry to hear that we missed a few flaws on items. We do try really hard to catch everything. Every item is guaranteed so if you ever have issues with items purchased, please do reach out to our support team at support@thredup.com so that we can help to make it right.”
"I love the site and I have sent in many bags! I have done very well buying stuff for my kids but for me I seem to always return the clothes I buy for myself. Just don't fit right."
“Thank you for your purchase and feedback!”
"I am VERY satisfied with ThredUp! Found items on their site that were of quality; loved shopping from my living room!"
“Thank you for taking the time to post your review. We are so happy you were able to find items were quality. We look forward to you ordering from your living room again with us! :)”
"I was happy with my first purchase, 2 pairs of shoes. I then ordered a swimsuit that cost 68$ and it was horrible, colors were faded and splotchy and it was completely see through I paid 11.99 for expedited shipping and to send back it cost 8.99 . . . So I just wasted 20$. I will not be ordering from thredup again."
“We are sorry for the non quality of the swimsuit you order. If the issue with the item is a quality issue we are happy to cover the cost of the return shipping. Please message the team at SUPPORT@THREDUP.COM with order number and the team will be happy to assist you with this issue. Thanks!”
"I have a difficult body to fit and the vast majority of my items fit beautifully. I only had trouble with 1 pair of jeans."
“Thank you for taking the time to post your review of your last order. We do offer order returns if you ever need to return an item you ordered from us. We look forward to your next order! :)”
"Very nice clothing, very nice packaging, was kinda slow in delivery, but overall, great experience, will be ordering from them again..: )))
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“Thank you for the feedback on your order. We look forward to you ordering again from us soon! :)”
"My experience was great. My items arrived on time and were exactly what I wanted. "
“Thank you for the feedback on your order. We look forward to you shopping with us again! :)”
A rep from ThredUp, Thredup4, has responded:
“Thank you for your purchase and feedback!”