"Very satisfied. Looking forward to selling items, as well!"
"Quality is incredible and the price is just right! I can get amazing clothes, shoes, bags, what-have-you at prices a recent college grad can actually afford! ThredUp allows me to pay for rent, buy food AND get some sweet gear. "
“Thank you for your purchase and feedback!”
"I love shopping for great bargains knowing that they will arrive in excellent condition."
“Thank you for your purchase and feedback!”
"Enjoyed the whole experience. The only thing I would change is the 25 PC per cart max "
“Thank you for your suggestion and feedback!”
"Verified shipping address two times but have still not received products that I ordered. "
“I'm sorry to hear about your experience. It does look as though our support team is looking in to your email.”
"The website was simple to navigate. Comments on products were accurate. When I received the package, I was blown away. Beautifully wrapped, cleverly packaged. I felt as if I were opening a brand new product! I will definitely return to ThredUP and have recommended it to my friends, as well. GREAT experience. "
“Thank you so much for your purchase and feedback! We hope to see you again soon!”
"I love this site. Every time the order arrives it is in a polka dot package and wrapped with tissue paper, so chic. They have an easy return policy and I am in the process of that now. All in all, one of my best shopping experiences!"
“Thank you so much for your purchase and feedback!”
"Love this website. Returns are free and hassle free. Recommend to all my friends."
“Hi Sally, thank you for your purchase and feedback!”
"All my experiences with thred up are amazing and wonderful!"
“Hi Sonia, thank you for your purchases and feedback! We hope to see you again soon!”
"Was reclaiming my own item from consignment. Shipping costs were very high, considering."
“Hi Amanda, thank you for your feedback.”
"Would have liked measurements, because the pants were about a foot to long. Otherwise, pretty much satisfied."
“Thank you for your feedback! We do offer the inseam measurements for all pants and length for dresses. If you reach out to our support team we would be happy to help coordinate a return for the items that did not work out and also guide you to finding these measurements so that hopefully the next order can be better. Thanks again!”
"Too much work sorting through clothes to make sure they were the appropriate brands for the outcome I received ($5.05 for a huge bag)"
“Thank you for your feedback and I am sorry to hear that the bag processing did not meet your expectations. Our support team would be happy to answer any questions or concerns that you may have. They can be reached at support@thredup.com.”
"Clothing in great condition for the price! Very pleased."
“Thank you for your purchase and feedback!”
"The products were as portrayed, the only reason I'm giving 4 stars is because it took a while to get delivered. "
“Hi Marcela, thank you for your purchase and the feedback!”
"ThredUp is a great place to buy, but I would never sell on ThredUp. It's too expensive to get the clothes back that they do not want to sell. And the return is very low for sellers. Moreover, it's annoying the way in which they recently lowered the return on regular clothes and have incentivized only the selling of luxury items. "
“Hi Alexandra, Thank you so much for the honest feedback.”
A rep from ThredUp, Thredup4, has responded:
“Thank you for your feedback! If you have any questions prior to sending a bag feel free to reach out to our support team at support@thredup.com. They are happy to answer any questions that you may have!”