"What a great new shopping option! My order was filled promptly and the six items I received were of excellent quality and sized correctly.
I also sent a bag of my own clothing items and now have money in my account to use to buy something new to me! The customer service was excellent and this is now my new go-to shop for clothing. I highly recommend thredUP!"
"Buying I am very satisfied, however, with selling I am not satisfied."
“Thank you for your feedback. I am sorry to hear that your selling experience was not satisfactory. If you reach out to our support team they would be happy to address any questions or concerns you may have about the processing of your bag.”
"Great website! Items are exactly as portrayed. Good value. "
“Hi Lynne, Thank you for your purchase and feedback!”
"For the most part all was great, however what you consider a small flaw I felt wasnt so small. It will not prevent me from ordering more. Loved how it came packaged, very nice."
“Thank you for your purchase and feedback! We do guarantee all items to arrive as described so if you have not reached out to our customer service team about the tiny flaw item, please do! We would be happy to help get it resolved for you.”
"Well executed concept. Very pleased with my delivery of clothing. "
“Thank you for your purchase and your feedback!”
"ThredUP is the best! Always great service, delivery and presentation. I will continue to buy from ThredUP and encourage my friends to check it out! "
“Thank you for your purchase and the feedback!”
"I was impressed with the customer service!"
“Thanks! Happy that our customer support team could help!”
"I love Thredup! The clothes that I've received are absolutely beautiful, the clothes that do not fit I can send back for a quick and easy return. I may never shop in a store again!!"
“Thank you so much for the feedback!”
"I am always pleased with my purchases from Thredup! You can't beat the prices and the service is excellent. The merchandise arrives in such a sweet package and is always exactly as pictured. Makes my day when a green dotted box arrives at my home!"
“Thank you so much for your purchase AND the feedback!”
"i LOVE thredUp!! Great clothes and great prices!"
“Thanks Heather! WE appreciate the feedback!”
"For the size of the company, Thredup is able to deliver quickly & all of the items in this order fit as expected "
“Thank you so much for the feedback!”
"Thred Up is my new favorite shopping destination. The range of clothes is extensive and the customer service has been first class."
“Thank you so much for the feedback!”
"Quick and easy. The dresses are beautiful and just like they were described!"
“I'm so glad the dresses worked out! Thank you for the feedback!”
"It was my first order and i was pleasantly surprised when i received it! I will be ordering again..."
“Thank you for the feedback! I am glad to hear that the order exceeded your expectations!”
"My daughter and I were very pleased with the clothes we received. The quality and the fast shipping - well worth not waiting in line at the mall! "
“Thank you for the feedback! It is great to hear that the you and your daughter loved the order!”
A rep from ThredUp, Thredup4, has responded:
“Hi Colleen, Thank you for your purchase and feedback! We look forward to seeing you again soon!”