"Loved cleaning out my closet then placing an order:). "
"I am so happy I heard about ThredUp, I have a good
portion of my Christmas shopping finished using this
wonderful website. I am extremely happy with ThredUp, they do a great job in their honesty with their products, everything arrives as stated. Thank you ThredUp!!"
“Already Christmas shopping?! Way to go! Thank you so much for the review!”
"The 4 Blazers I received were very nice and the price was amazing. I am telling everybody I know about ThredUP. Thank you I am definitely going to be a repeat customer ????????????????"
“Thank you for the opportunity! We hope that you are a return customer as well! Please feel free to reach out to our support team if you ever have any questions!”
"Very satisfied with the garment I bought. More than satisfied as a matter of fact... :)"
“Thank you for the review!”
"Everything arrived on time and items were just as expected. Thank you for a very good experience."
“You are most welcome! And THANK YOU for the opportunity!”
"I ordered a few women's tops and bottoms on a Sunday. My shipment came the same week!
The description of the clothing online is 100% correct with the real thing!"
“Thank you so much for the feedback and review!”
"I love ThredUP - great quality items at amazing prices. Shopping and ordering is extremely easy via website or mobile app, and their customer service is fabulous; when I had to correct an error I'd made in the shipping address on my second order, I received a response to my request within a day and the address was corrected immediately. Their communications are personal and friendly and don't make you feel like just another "order". Highly recommended!!"
“Hi Tracey, Thank you for the feedback! So glad to hear about our support team took good care of you. We do try our best to not send just another response because we value each and everyone of our members!”
"I made sure my clothes were fresh and clean when I sent them to you. When I recieve my items from "ThredUp", there is an odor to them (like old clothes smell) so, I have to either rewash them hang them out to air or dry clean them. All of the items I sent to you also were brand new, without the tags, only the plastic string. I do love your clothes, purses and shoes!"
“Hi! Thanks for taking the time to post your review. We do ask all member to send clothing freshly laundered, and items are not accepted if they have a strong odor. We are sorry for any any issue with the items you received, and if you are not happy we are glad to accept a return for any items you are not happy with. Also, it's always a best customer practice to wash any like-new clothing received as soon as they arrive. If you wish to make a return or have any further questions please message us at suppport@thredup.com.”
"items were in good shape, received in acceptable time frame."
“Thanks for the review!”
"I love ThredUP and shop there frequently. I feel like there have been inconsistencies lately with how the quality of items are described. I purchased a purse recently that was described as "practically new" but when I received it the handles were obviously worn and the bottom and inside of the bag showed considerable wear. Generally when it's described as practically new I have been impressed with what I've gotten but lately it hasn't been as good."
“Thank you for the feedback! We will definitely pass this along to the appropriate team so that they are aware.”
"The price and quality is just right:-)))"
“Thank you for the feedback and review!”
"items I purchased were very nice."
“Thank you for the feedback and review!”
"I am always so pleased with my order from thredup. They have great quality cloths that's not expensive at all. Love thredup. "
“Than you for the shout out and thredUP LOVE! We are so happy to hear you were pleased with your order and the quality was price was great! We look forward to you shopping with us again soon! :)”
"Awesome. I'm glad I was referred to this website. The clothes were like new & at a great price. "
“Thank you for taking the time to post your review! We are so glad you found us referred to the site. We are happy to hear the items you ordered were like new and a great price! We look forward to you shopping with again! :)”
"As always, packed beautifully and shipped promptly with items as described. Very pleased."
“Thank you for the positive review! We are so happy to hear the order was beautifully packaged, items as described and shipping/ delivery was prompt. We look forward to your next order with us! :)”
A rep from ThredUp, Thredup4, has responded:
“Hi Carey, thanks for the review!”