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Product & services pricing
4.33/5
Chance of future purchase:
4.34/5
Shipping & packaging:
4.42/5
Customer service:
3.86/5
Return/Replacement policy:
4.24/5

Verified
5/5

2022-10-11

Great

"Cheaper than any other app out there use TickPick 95% of the time"

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Rep reply posted 2022-10-11
A rep from TickPick, TickPick.1, has responded:

“Hi,

Thanks for leaving this great review! We are so glad to hear you found affordable tickets for your event! Come back soon for your next hassle-free purchase!”


Verified
5/5

2022-10-06

Best Prices All Around!

"Excellent service which is extremely to use. I highly recommend TickPick."

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Rep reply posted 2022-10-11
A rep from TickPick, TickPick.1, has responded:

“Hi,

Thanks for leaving this great review! We are so glad to hear you found affordable tickets for your event! Come back soon for your next hassle-free purchase!”


Verified
5/5

2022-10-05

Ive used this app for many years, and it is now the only place i'll go to buy tickets.

"Always good prices! (Ive never paid more than $30 for something in the last 5 years), and always amazing seats for the price.
My last purchase was for an FSU game on August 27th....Also my birth day....Got to take my fiance to his (our) first FSU game and we loved it. we were so close to the field and other than the rain delay, we had an amazing night.
Will def be using this app for future purchases to games and events.
"

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Rep reply posted 2022-10-18
A rep from TickPick, TickPick.1, has responded:

“Hi there,

We are so happy to hear you and your fiancé had a great experience using tickets purchased on TickPick! This review is wonderful to see! Our whole team works hard to ensure all customers are satisfied with their purchases/sales. Thank you again for leaving this kind of feedback, and we hope to see you again soon for all your upcoming ticketing needs! ”


Verified
1/5

2022-10-05

App broken

"The app doesn't work. Once opened it immediately closes."

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Rep reply posted 2022-10-18
A rep from TickPick, TickPick.1, has responded:

“Hi there,

We are so sorry to hear you are having issues with our App. If you are still experiencing these issues, we would suggest you delete the App and then download it again to hopefully resolve any glitches in the system. If you continue to have issues, please don't hesitate to reach out to our customer support team for assistance. ”


Verified
5/5

2022-10-05

GREAT!

"GREAT!!! the best ever. will buy again"

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Rep reply posted 2022-10-18
A rep from TickPick, TickPick.1, has responded:

“Hello,
Thanks! We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon! Come back soon for all your hassle-free ticketing needs! ”


Verified
5/5

2022-09-30

TickPick is the only place I buy Tickets

"I only buy my tickets on TickPick and tell everyone about it. Its easy and no BS fees on the backend !"

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Rep reply posted 2022-10-17
A rep from TickPick, TickPick.1, has responded:

“Hi,
Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.”


Verified
1/5

2022-09-28

Don’t use Tickpick

"I bought fake tickets and they did nothing to help. I was left paying the money and I can’t get anyone to get back to me. Awful"

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Rep reply posted 2022-10-18
A rep from TickPick, TickPick.1, has responded:

“Hi there,

Thanks so much for taking the time to share your experience. I’m so truly sorry for unsatisfactory experience regarding those baseball tickets. I understand your expectations were not met and your issue went unresolved.

I was able to look over the order pertaining to this review and am truly sorry you did not get the customer service care we strive to provide for all our customers. I can see this order has already been fully refunded and I am also going to be adding some TickPick credit onto your account for the troubles on this order as well.

I understand the credit does not take away from this negative experience, but I do hope you will give us another chance so we can show you the stellar customer service I know this team is capable of providing. ”


Verified
4/5

2022-09-27

Great service. Fast and secure seats

"Easy to use and fair easy to understand pricing "

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Rep reply posted 2022-10-17
A rep from TickPick, TickPick.1, has responded:

“Hello,

Thank you for taking the time to leave us a review. It’s so encouraging to hear back from happy clients! We hope you come back soon for all your hassle-free ticketing needs! ”


Verified
5/5

2022-09-27

Great seats

"For a really cheap price!!!!"

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Rep reply posted 2022-10-11
A rep from TickPick, TickPick.1, has responded:

“Hi,

Thanks for leaving this great review! We are so glad to hear you found affordable tickets for your event! Come back soon for your next hassle-free purchase! ”


Verified
5/5

2022-09-22

Love it!

"Easy online access and they are good to communicate the status and deliverance."

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Rep reply posted 2022-10-11
A rep from TickPick, TickPick.1, has responded:

“Hi,
Here at TickPick we are so happy to hear that our team provided you with excellent service! We hope you enjoyed the baseball game and come back soon for all your upcoming ticketing needs, sports and other events included! ”


Verified
1/5

2022-09-22

Credit Fraud

"Credit card information was stolen and used."

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Rep reply posted 2022-10-11
A rep from TickPick, TickPick.1, has responded:

“Hi there,
Please contact our Risk Management team at Support@tickpick.com so we can further assist. We strive to ensure all sales are authorized purchases and would like to speak with you regarding this review further. ”


Verified
5/5

2022-09-22

Always Easy

"Never a problem! The price you see is the price you pay!"

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Rep reply posted 2022-10-04
A rep from TickPick, TickPick.1, has responded:

“Hi there,

Thanks for leaving this review! We love that you love our hassle free, Fee free platform! Come back soon for all your ticketing needs! ”


Verified
1/5

2022-09-22

Not good

"Paid girl the ticket, never received it. I sent the seller an email, I did not get a response.
I then contacted the Oakland Athletics customer service, after explaining this to them, they compt me a ticketd.
Still no response from TickPick. G
"

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Rep reply posted 2022-10-11
A rep from TickPick, TickPick.1, has responded:

“Hi there,
Thank you for leaving this review. I am truly sorry you were unable to locate the ticket in time for your baseball game. The order number you have included was thoroughly reviewed. The order was made and completed on 08/14/2022, 6 days before the event took place. The tickets were transferred on the MLB Ballpark App, and we have gotten valid confirmation proof from the seller on that. I am not seeing any attempted reach out to our company when you could not locate the tickets.

Please make sure to contact us at 845-538-4567 if you are unable to locate your tickets after receiving the delivered email. Your tickets were delivered multiple days before the event and since you never contacted us, we had no way of knowing you were having any issues.

Please make sure to call us next time so we can assist, and you are able to have access to your purchased tickets! ”


Verified
1/5

2022-09-14

Wish I vould see the seat #

"I was stuck between two large people and had no room. Had I known the tickets were middle row i would not have bought them. Otherwise the process was easy."

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Rep reply posted 2022-10-04
A rep from TickPick, TickPick.1, has responded:

“Hello,
We are so sorry to hear about your unfortunate experience at your concert! We apologize for any inconvenience this may cause, but unfortunately, we're unable to provide seat number information if the seat info is not provided in the listing by the seller. This means that the seller is deciding to not disclose the seat numbers until a purchase is made for privacy and security reasons. However, we always guarantee that the seats will be together, but we cannot guarantee exactly where within a row they're located ahead of an order coming through if the seller doesn't include them in their notes.
We would always be more than happy to reach out to any seller regarding their listings to ask for more detailed information though so whenever you have a concern about any listing you see, feel free to call us and we can further assist. We will always strive to give you the best most accurate information available pertaining to any listing you may be interested in purchasing.

We hope you will give us another chance and you can choose to filter aisle seating next time for the best, most comfortable experience! ”


Verified
5/5

2022-09-14

Awesome!

"The seats were amazing, behind the bullpens and so close to the field. Got there early enough to watch the pitchers warm up and even caught a ball. I was beyond pleased with the total experience! "

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Rep reply posted 2022-10-03
A rep from TickPick, TickPick.1, has responded:

“Hi there,
We’re really grateful and appreciate you taking the time to share your review rating with us! Here at TickPick we are so glad to hear that you enjoyed your baseball game and hope you come back soon for all your ticketing needs! ”