"Easy to use and fair easy to understand pricing "
"For a really cheap price!!!!"
“Hi,
Thanks for leaving this great review! We are so glad to hear you found affordable tickets for your event! Come back soon for your next hassle-free purchase! ”
"Easy online access and they are good to communicate the status and deliverance."
“Hi,
Here at TickPick we are so happy to hear that our team provided you with excellent service! We hope you enjoyed the baseball game and come back soon for all your upcoming ticketing needs, sports and other events included! ”
"Credit card information was stolen and used."
“Hi there,
Please contact our Risk Management team at Support@tickpick.com so we can further assist. We strive to ensure all sales are authorized purchases and would like to speak with you regarding this review further. ”
"Never a problem! The price you see is the price you pay!"
“Hi there,
Thanks for leaving this review! We love that you love our hassle free, Fee free platform! Come back soon for all your ticketing needs! ”
"Paid girl the ticket, never received it. I sent the seller an email, I did not get a response.
I then contacted the Oakland Athletics customer service, after explaining this to them, they compt me a ticketd.
Still no response from TickPick. G"
“Hi there,
Thank you for leaving this review. I am truly sorry you were unable to locate the ticket in time for your baseball game. The order number you have included was thoroughly reviewed. The order was made and completed on 08/14/2022, 6 days before the event took place. The tickets were transferred on the MLB Ballpark App, and we have gotten valid confirmation proof from the seller on that. I am not seeing any attempted reach out to our company when you could not locate the tickets.
Please make sure to contact us at 845-538-4567 if you are unable to locate your tickets after receiving the delivered email. Your tickets were delivered multiple days before the event and since you never contacted us, we had no way of knowing you were having any issues.
Please make sure to call us next time so we can assist, and you are able to have access to your purchased tickets! ”
"I was stuck between two large people and had no room. Had I known the tickets were middle row i would not have bought them. Otherwise the process was easy."
“Hello,
We are so sorry to hear about your unfortunate experience at your concert! We apologize for any inconvenience this may cause, but unfortunately, we're unable to provide seat number information if the seat info is not provided in the listing by the seller. This means that the seller is deciding to not disclose the seat numbers until a purchase is made for privacy and security reasons. However, we always guarantee that the seats will be together, but we cannot guarantee exactly where within a row they're located ahead of an order coming through if the seller doesn't include them in their notes.
We would always be more than happy to reach out to any seller regarding their listings to ask for more detailed information though so whenever you have a concern about any listing you see, feel free to call us and we can further assist. We will always strive to give you the best most accurate information available pertaining to any listing you may be interested in purchasing.
We hope you will give us another chance and you can choose to filter aisle seating next time for the best, most comfortable experience! ”
"The seats were amazing, behind the bullpens and so close to the field. Got there early enough to watch the pitchers warm up and even caught a ball. I was beyond pleased with the total experience! "
“Hi there,
We’re really grateful and appreciate you taking the time to share your review rating with us! Here at TickPick we are so glad to hear that you enjoyed your baseball game and hope you come back soon for all your ticketing needs! ”
"Good service, will use again"
“Hi there,
Thank you for leaving a kind review for us! We are glad you are enjoying the service and hope to see you back soon for all your upcoming ticketing needs! ”
"Great app to use for cheap tickets "
“Hi there,
Thanks for leaving a great review! We are glad to hear you enjoy the cheaper ticket options compared to competitors. We hope you will continue to find great deals and come back soon for all your ticketing needs! ”
"Good experience, easy process "
“Hello,
Thank you for leaving a great review! We are so glad to hear you enjoyed your experience using TickPick, and the process was painless and easy! We strive to ensure all buyers and sellers are satisfied with the order and hope you enjoyed the baseball game!
Come back again soon for all your hassle free, fee free, ticketing needs!”
"Seller delivered promptly."
"Purchased tickets for a tennis tournament. Tickets were delivered on time without any additional fees like other sites."
“Hi there,
Thank you for leaving a great review for us! TickPick strives to ensure all buyers and all sellers are happy with the outcome of their orders. As always come back soon for your hassle free, fee free, ticketing needs! ”
"Not ever going to fedex field before and not knowing how the stadium was setup the picture of the seat was very deceptive. Any thing in the 200 section row 13 and back has obstructed views. Columns in the way of views and the over hang from the deck above. Game was great though. "
“Hi there,
Thank you for completing this review. I am truly sorry your tickets had limited viewing of the event. TickPick is a secondary marketplace, we do not own any of the inventory and all ticket sales are coming from outside sources. We do have policies in place to ensure whenever there is a restriction on certain tickets, that must be listed. TickPick does not have any say in limited view seats and that choice is completely up to the venue to decide.
When reviewing your order, I can see the seller did list this correctly and there were multiple notices of "limited/obstructed view". The listing you purchased, had this information available to view before purchase, on the check-out page, and again in your confirmation details on the seller's notes for the order.
Venues are allowed to distribute these types of tickets, therefore as long as they are listed correctly, we would allow people to sell them on our platform.
I am truly sorry you did not review the listing well enough to see the notices that you were purchasing tickets with a restricted view but since we have done everything to make that visible before purchase there is nothing further, we can do in this matter.
We hope you understand and please be sure to contact us with any questions about the listings you are preparing to purchase if there are specific notifications like this. ”
"bought the tickets, now they're saying they won't be transferred until the day before the event so we have to cross our fingers and hope they actually come."
“Hi there,
Thank you for including your order number details on this review. I can see your order was placed on 8/23 shortly after midnight eastern time. The tickets were confirmed and transferred to you within 20 minutes of placing the order. The order was placed, delivered and the tickets were used.
I am a bit concerned you gave us a 1-star rating, but your order arrived within minutes and the event was 2 days later. Please reach out to us at support@tickpick.com if you would like us to speak more in depth about this order and review.
We strive at TickPick to ensure all orders are filled in a timely manner and all buyers and sellers alike are happy with the outcome of their orders, and your order was filled accurately with time to spare and in ample time before the event so this review seems a bit misleading.
”
A rep from TickPick, TickPick.1, has responded:
“Hello,
Thank you for taking the time to leave us a review. It’s so encouraging to hear back from happy clients! We hope you come back soon for all your hassle-free ticketing needs! ”