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Product & services pricing
2.61/5
Chance of future purchase:
2.86/5
Shipping & packaging:
2.98/5
Customer service:
2.90/5
Return/Replacement policy:
2.54/5

5/5

2023-08-04

Super Professional

"Agent there was very knowledgeable and extremely helpful! Would reccomend him s s well as this company to anyone! Fantastic!!#"

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5/5

2023-08-03

Great phone assistance

"Recieved great assistance on the phone this morning to finalize my tickets. Very short waiting time.

"

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1/5

2023-07-30

Never received the ticket; no refund

"I had a terrible experience. I never received my tickets and I got no refund. I talked to them over the phone and they were unable to tell me why this happened and, after their analysis, they told me that I was not eligible for a refund. I asked to be directed to the department In charge of the analysis, but I was told that they don’t take customer calls.
Even though I called Tickets Center 3 times, they seemed very uninterested to help with my situation. They simply did not care and I lost $185 for one ticket. I will never purchase tickets with them again.
"

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1/5

2023-07-23

Scam

"I Google, my sons university in this website came up top in the Google search with no identification that it was a ticket reseller. I was immediately brought to a webpage with my sons University banner across the top and the game dates listed below. Again, no warning that this is a ticket reseller. I went through the buying process of the tickets without being notified. It was a ticket reseller. I was not tipped off That this was a reseller until I attempted to buy parking tickets. There were no parking tickets available, which was the first time I questioned the legitimacy of this website. I then found out the horrible news that this was a ticket reseller and I could not complete my order including parking tickets. Within minutes I called them to attempt to cancel my order and was told even though legally in this country everyone has 48 hours to get out of any contract I had no legal recourse! Please do not get caught in this scam. "


4/5

2023-07-12

ticket purchase

"very personable ticket agent!"

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1/5

2023-07-11

Concert tickets

"Ordered tickets in December 2022 for a concert on March 9th 2023 was to get tickets by email. Didn't receive tickets called in so they changed email to deliver tickets to. Never received tickets! Got an email that ticket transfer was cancelled on March 2nd 2023. Had to purchase tickets from another source to go to concert. Even though they cancelled tickets they are keeping my money for tickets they did not provide saying they have proof they were sent regardless we never received tickets. Have proof where they cancelled yet they are gonna keep my money for something they did not provide. So they are basically stealing my money on a service they did not provide. They are keeping $441.00 for 2 tickets that we did not receive and I call it a scam or theft. I sat on phone with them troubleshooting emails to find tickets twice and did not find them and they cancelled transfer. All I want is my money back for something I paid for and didn't receive. "

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1/5

2023-07-08

CANADIAN BUYERS - DON’T USE THIS SITE

"Ticket prices are quoted in USD and sold at prices which are the same or higher (in CAD) as stated on TicketMaster. Company “policies” lock buyers into ridiculous, overpriced transactions. They call themselves a “market place” but won’t facilitate sales from concert-goers, only bot-buying scam machines. Should be 100% illegal. "

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1/5

2023-07-08

Rip off site

"One of their websites is designed to mimic the Paramount Theater to trick you into buying from them. They charge DOUBLE for the ticket, you can’t cancel for any reason and they promise to send the tickets the day before the event! Complete ripoff outfit. "

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1/5

2023-07-07

TOTAL SCAM

"Marked up tickets about 400%. Their link looked ALOT like the venue's own ticket page.

I immediately tried to contact them but their was no contact info until the 2nd email.
"

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1/5

2023-07-07

Still haven’t got my parking pass, and it’s game day

"Terrible email follow up. I’ve been waiting about 18 hours now, and the game is in 6 hours. Still don’t have my parking pass for todays game. I would at this point MEVER recommend using this site to get anything. My payment has already cleared and this has been a terrible business experience. "

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1/5

2023-06-29

Buyer Beware

"Purchased 2 tickets to Ponoka Rodeo and chuckwagon races for $507.37 then found out we could have purchased the same tickets for $117 directly from the Ponoka Stampede box offs. Ultimately it was my fault for purchasing tickets online. Read the small print."

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2/5

2023-06-24

Terrible web experience

"Worst time ever on your site could not make my purchase kept telling me I was out of time and to start over like 4 times checking the clock I would see that I had plenty of time. So I had to reach out to customer service to make my purchase don’t know if I’ll use it agin just letting you know."

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1/5

2023-06-24

CRAP CUSTOMER SERVICE

"I ordered my tickets about a month before event. Today is day before event—NO TICKETS. I was way overcharged for tickets and there were nonsense added fees. I tried to contact through chat- waited 10 minutes, no response. I sent an email which will not be answered until Monday probably. Too late. So, crap customer service and you took my money. I will never use your service ever again. I am putting this on social media as well."

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5/5

2023-06-23

Great customer service

"Marvin was very efficient helping me with the purchase of my tickets for the upcoming Train Concert in Napa"

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1/5

2023-06-22

They ****

"Some how ended up on their site. Bought tickets then called venue and found out I didn’t buy from the venue. I paid 3x the price. I called these people and they said they understand and yes sometimes they are mistaken but couldn’t help. I explained my daughter is in the show so I needed to go through the venue to get our seats together. They don’t care. Even though it all happened in a short time they basically took my money and said F U. They ****!!! I never write bad reviews ever but this really was terrible. I feel scammed and many others do to. They said I could try and sell the tickets and make money on them. What?!"

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