"very personable ticket agent!"

"Ordered tickets in December 2022 for a concert on March 9th 2023 was to get tickets by email. Didn't receive tickets called in so they changed email to deliver tickets to. Never received tickets! Got an email that ticket transfer was cancelled on March 2nd 2023. Had to purchase tickets from another source to go to concert. Even though they cancelled tickets they are keeping my money for tickets they did not provide saying they have proof they were sent regardless we never received tickets. Have proof where they cancelled yet they are gonna keep my money for something they did not provide. So they are basically stealing my money on a service they did not provide. They are keeping $441.00 for 2 tickets that we did not receive and I call it a scam or theft. I sat on phone with them troubleshooting emails to find tickets twice and did not find them and they cancelled transfer. All I want is my money back for something I paid for and didn't receive. "

"Ticket prices are quoted in USD and sold at prices which are the same or higher (in CAD) as stated on TicketMaster. Company “policies” lock buyers into ridiculous, overpriced transactions. They call themselves a “market place” but won’t facilitate sales from concert-goers, only bot-buying scam machines. Should be 100% illegal. "

"One of their websites is designed to mimic the Paramount Theater to trick you into buying from them. They charge DOUBLE for the ticket, you can’t cancel for any reason and they promise to send the tickets the day before the event! Complete ripoff outfit. "

"Marked up tickets about 400%. Their link looked ALOT like the venue's own ticket page.

I immediately tried to contact them but their was no contact info until the 2nd email."

"Terrible email follow up. I’ve been waiting about 18 hours now, and the game is in 6 hours. Still don’t have my parking pass for todays game. I would at this point MEVER recommend using this site to get anything. My payment has already cleared and this has been a terrible business experience. "

"Purchased 2 tickets to Ponoka Rodeo and chuckwagon races for $507.37 then found out we could have purchased the same tickets for $117 directly from the Ponoka Stampede box offs. Ultimately it was my fault for purchasing tickets online. Read the small print."

"Worst time ever on your site could not make my purchase kept telling me I was out of time and to start over like 4 times checking the clock I would see that I had plenty of time. So I had to reach out to customer service to make my purchase don’t know if I’ll use it agin just letting you know."

"I ordered my tickets about a month before event. Today is day before event—NO TICKETS. I was way overcharged for tickets and there were nonsense added fees. I tried to contact through chat- waited 10 minutes, no response. I sent an email which will not be answered until Monday probably. Too late. So, crap customer service and you took my money. I will never use your service ever again. I am putting this on social media as well."

"Marvin was very efficient helping me with the purchase of my tickets for the upcoming Train Concert in Napa"

"Some how ended up on their site. Bought tickets then called venue and found out I didn’t buy from the venue. I paid 3x the price. I called these people and they said they understand and yes sometimes they are mistaken but couldn’t help. I explained my daughter is in the show so I needed to go through the venue to get our seats together. They don’t care. Even though it all happened in a short time they basically took my money and said F U. They ****!!! I never write bad reviews ever but this really was terrible. I feel scammed and many others do to. They said I could try and sell the tickets and make money on them. What?!"

"It too me nearly two weeks, a number of automated chats, passed around to multiple phone numbers after I had already purchased concert tickets to try and add premium parking pass to my purchase - which at the time was $30 - by the time I finally go through to a real human and was able to buy the parking pass, it was now $104 ! $66 for parking and the rest in fees. I understand this is a service for handling tickets but these sort of mark ups on top of horrible customer service is obscene.
inv 54673944 original ticket # 54415668 (face value $35 - paid over $104 per ticket too. talk about gouging!"

"He was not very pleasant and rushed me during the call. Also I still have not received my parking pass even though the email said I would receive it on yesterday. I also accidentally got disconnected with the previous operator and the price of the ticket then was 49.99 for VIP when I called right back and tried to explain that we got disconnected this is what I got! I ended up paying $25 more dollars "

"El servicio fue de lo peor me pusieron en espera más de una hora y tuve 3 cancelaciones de mis boletos no me ofrecieron solución sino ofrece Ofrecerme unas entradas más costosas cuando no es mi culpa como cliente y nunca me resolvieron malísima atención al cliente y lo peor es que sigo teniendo el problema "

"I ordered online and it finally went through and then cancelled 5 minutes later. I called and talked to someone and had to confirm with my bank I made the purchase. It went through for a second time and then cancelled again 5 minutes later and now I’m going to miss the show. This is a joke honestly"