"Ticket Center basically stole my money. There is no address to write to, no way to get any refund, and customer service just hung up on me 3 times. Stay with TICKET MASTER! "
"Great outstanding service!!"
"I purchased tickets from here because of presale but when tickets came out I payed 3x more than what the tickets were actually going for on TicketMaster presale. Do not buy your tickets from here they overcharge FOR NO REASON WHATSOEVER. "
"I had questions about a transaction and subsequent credit balance. The agent I spoke with was competent, personable & professional. He addressed my question quickly and helped me complete my ticket purchase. I was impressed and satisfied with my experience."
"I was looking to purchase concert tickets that I later found out were going legitimately for $60 a piece. I landed on Tickets-Center due to their paid google search work and thought their price was what was being charged. I paid $465 for two tickets that were plentiful and still available. OVER 3X the actual cost of the tickets. This is highway robbery. They told me this was due to supply and demand, but there were MANY ticket still available at the right price by legitimate sellers. Liars. Thieves. I can't tell you how horrible this company is. They would not refund my money. "
"Way above price on ticketmaster and can't resell"
"AFTER I STAY ONE AND HALF HOUR AT THE PHONE , WAIT FOR TRY TO MAKE THE CHANGE A SUPERVISOR TOLD ME THE OFFICE CAN REVIEW MY RECORDING CONVERSATION IS NOW CLOSED AND WILL REOPEN TOMORROW. I WANT SEE WHAT HAPPEN TOMORROW."
"Never again! Worst experience ever! Never refunded unused tickets 15 minutes after purchase."
""Customer Care Specialist" was incredibly rude and not at all helpful. She does not deserve the title of "customer care" as she clearly does not care about the customer. HORRIBLE SERVICE WOULD NEVER RECOMMEND THIS COMPANY "
"Response to my email inquiry was quick, comprehensive, accurate and very helpful.
I’ll follow their instructions and hopefully everything will work out as indicated but so far so good and my initial interaction has been excellent "
"I purchased tickets online with them several months ago and as of yet have not received them. The event is less than a week away. I have attempted to contact them for at least three months to secure these tickets via e-mail (always kicked back as undeliverable) and by telephone. Via telephone they are very insulated from having to talk with the public and rely on an endless computer redirection to deflect questions. At best the computer will acknowledge that there is an order associated with my telephone number and that my order will arrive "soon". I do not have my order number, nor can I get anyone to verify the e-mail address used when I placed an order in case I gave the wrong e-mail address. I have guests coming in from a great distance to attend the concert I purchased tickets for, and I cannot be assured I will have the tickets sent to my e-mail or telephone number. Does anyone have a backdoor number or some way to get an actual human at Tickets-Center?"
"This was my first time buying tickets online even though I didn't get the original seating I actually got better seating thank you"
"I bought $50 tickets for $300 from this website. It was my mistake thinking it was a legit site. They did not send me my tickets until I called months later to complain and had already purchased new tickets from the venue directly. They refused to refund me after I had to buy a replacement pair!"
"This ticket site is a SCAM. We purchased tickets, they kept our money for 2 months and on the day of the event they stated they did not have tickets available. Still waiting for our $2000 refund. TERRIBLE"
"I was frustrated with the $70 service fee being charged Online, so I called and, while the service fee wasn't waved, the price was less overall, and the gentleman who helped me, Ken, was very patient helping me order my two tickets. The process isn't finished yet. I still need to get a QR code, but I don't expect that process will be too difficult."