"Tickets x (3) price: $234.00
Purchase price: $335.94
Price Gouge %: 43.56%
BBB rating: "F"
Tried to cancel reservations before credit card paid, but could not interact verbally by phone. Only chat which was unsuccessful. Be wary of this website. They lure you in by front-loading their website on google making the customer think they are purchasing the tickets from the venue. Highly recommend never purchasing tickets from this website."
"Never buy from this company unless you have already gone to the official ticketing company (EventBright, TicketMaster, etc...) and checked prices their first.
Tickets-Center.com operates as an online organized ticket scalper reselling tickets at 2-4x fair market value. Their business practice walks a very thin legal line in order to lure customers into purchasing a event tickets which are readily available much cheaper from the original vendor. The rely on deception and the good reputation of the companies they impersonate to make sales and provide no recourse by including a no refunds clause in their terms of service. I ordered tickets through them under the impression I was buying from the original vendor but my purchase was for tickets that were bought and now are being resold from the original vendor."
"Having to give them even one star is far reach. They are absolutely pathetic. They don't have the slightless clue on how to tell someone if a concert was rescheduled or canceled. I bought my tickets and they knew the concert was canceled and yet went through with the sale of the concert. For days following the concert they kept stating the concert was only moved. Even went as far as telling me that the concert venue had been chosen. And when I called the venue they had no record of it actually being booked. Why? Because the band had rescheduled. Customer service is a joke."
"BE CAREFUL - this site uses google search to land at the top of venue searches and intentionally designs its site to look like the venue. Prices 2x - 5x direct venue prices at the same time those tickets are available at face value. 100% designed to take advantage of people racing to get tickets going on sale at specific times. Too late for us, but trying to help others avoid the same trap."
"This site re-sells (scalps) tickets at exorbitant prices and they even sell tickets they don’t actually have access to under the pretense that they do. I accidentally bought from here thinking the tickets for my venue were Lilly selling out, only to realize that tickets weren’t actually even for sale yet from the venue! I got ripped off, not looking forward to trying to get my money back which likely won’t happen according to previous reviews. Total cost for tickets is about 4 times what it should be as well."
"I went to purchase tickets for The Lion King and it wasn't until I had already paid that it popped up and said that this was the third party ticket supplier. Didn't give me a choice of where my seats were. And did not tell me there was a $46 charge until after I'd already paid! "
"I called to figure out why my ticket was canceled and they were very helpful"
"Ronald helped me and was personable and very helpful!"
"i got the email and ask me to create an account axs, it is taking its time . looks so complicated to get the tickets "
"I purchased tickets for an event as a gift for a friend. The Ticket-Center.com website states names on tickets can be transferred but when attempting to do so multiple times, the seller continues to deny my request. I will never purchase tickets through this site again."
"I used my previous credit for an event that we could not attend due to covid 19. Risa helped me patiently to order the tickets for us and suggested the best way to do it.
I am very impressed by her!
Thanks,
Shangyou Nie"
"I purchased tickets right before the pandemic and did not get a chance to attend the event nor was I, to this date refunded my $795.50. I sent information in only to be passed around to different representatives that asked me for different information each time. I am so disappointed in the agency in not refunding me my funds after a two-year period. My experience has been horrible. "
"I purchased 4 tickets in December 2021 for a concert in February of 2022. The show was initially postponed. When the new tour dates were announced, my venue was no longer one of the shows. Tickets-center said they would refund my money when the venue announced the show as officially canceled. I checked back in a couple of times and would always get the exact same answer... "We are waiting to hear from the venue."
When I called in today and got the same answers... again, I called the venue myself. In 5 minutes I had a response that the show had been canceled and tickets had been refunded in March - over 6 month ago! They even sent an email to me confirming the cancelation.
When I sent the email to ticket-center, they confirmed they received, but then I still got the same answer. "We can't refund you until we hear from the venue." It's been 6 months. I have almost $1000 **** in this. They won't escalate. They won't provide a time table. They just continue to ask me to wait. And wait. And wait. "
"I was fooled by this website. I still have not received my tickets and I paid for them on August 16th, 2022. I have tried contacting the center and I keep getting the run around. Please close this site immediately. And everyone that works for this company should be arrested and go to jail. (Order ID: 46339112) "
"The business designed to inflate the price of the tickets. Cannot cancel the order - only resale it. NEVER BUY FROM THEM!!!! IT IS A SCAM>"