"Do NOT use this "reseller" to buy tickets. They use deceptive practices to get your money then give you tickets valued far below the price you paid. This is not a reputable ticket reseller. Buying tickets from this company thinking they were reputable was a lesson about paying attention to every tiny detail of an online transaction no matter how a company presents itself online. There are far more negative reviews here than positive ones and a lot are recent. It will tell you all you need to know and avoid them at all costs! I never bother to write bad reviews but this company uses a business model based on deception. With enough complaints, they may be forced out of business."
"ordered tickets for Alice cooper it was cancelled because of covid. rescheduled for 3/19/22 ticket-center sent the tickets to asx for download to my phone which after 3 hours chatting with them, they were unable to do and said just go to the venue box office with id and you wont have a problem. we couldn't get in and ticket center said to bad and asx said we cant help so i am out $1100. dont ever use this service"
"Total garbage!!! Do not use this company! We did not receive our tickets purchased 7 days before the event. Spoke with 4 different agents and was told we would get the tickets by midnight prior to the event next morning. Still no tickets!!! Last agent changed the terms by saying it is "expected delivery" in contrast to the first three agents. Terrible customer service, totally unreliable, just BAD business!! They should not be allowed to do business."
"Nothing about this company makes sense. They are a middle-man between Ticketmaster and the purchaser, so avoid them at all costs. They will do everything they can to make your purchasing experience vague so that they are never at fault. When you get in touch with customer service, you'll be sent into never ending robo-loops. Instead, purchase directly from Ticketmaster or other real companies— this one is a joke and a con."
"Ticket Center is a scam. They do not give all of the information about sells and price amount. They charge a random amount to your bank account and them refuse refunds."
"A pre-season baseball game was rescheduled from 3/28/22 to 3/27/22. For any other baseball game on the planet you would be able to use your original tickets for the event. In this case, the tickets were cancelled. When I went out to the site to purchase tickets they are now over $20 more per ticket. When I called, the same twisted reasoning was used to charge me another $20 a seat for a worse location in the ballpark. After a longer discussion I was given a pittance of a discount for my trouble. Just a blatant money grab. "
"Don't throw your money away! Bought tickets, they sent an email saying "receive" your tickets. I "received" and when I went to receive, nothing there, and no refund. They **** ****!!"
"Awesome service I will definitely use them again. "
"On March 10, I bought 5 tickets for a Rockies Spring Training game at Salt River Flats. On March 11, i got an email from Tickets-Center that said my ticket delivery was delayed. I will be in Arizona for only a few days. There is a Rockies game on March 23rd at Salt Flats and their customer service department was NO HELP and said that I could NOT get a refund. Wow - that is the definition of Horrible service. "
"Passive aggressive and unhelpful customer we service experience. Success at turning a fun experience into a stressful one. Bad policies and even worse handling of situations. "
"Alex Ortiz is very patient, professional, sincere and no matter what or how many questions you have... Alex is very professional and sincere! Alex will answer every question regardless of how long you stay on the phone with him!
Ticket Center, please treat your employees with much praise, raises, more commissions $$$, each one of your employees works long hours and hard, to keep us customers happy!
Respectfully,
D. Murphy - Denver CO "
"They are charging more than double the face value for NCAA tickets. Their site is built to mimic a legitimate site which is effectively a con. Someone please help to stop these shady business practices. "
"Face value of tickets $122, TC sold to me for $338. The profit was twice the amount of the face value. They disgust me!"
"Richard was so helpful in answering all my questions & helping me buy my tickets with a credit I was issued."
"Haley was very professional and friendly. She answered the questions I had and was able to find the seats that I was requesting."