ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

4/5

2010-12-22

"Ordering was easy, the account rep was very helpful and got back to me in a very timely manner. Recieved our product. Overall good experience!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

2/5

2010-12-22

"Unfortunately I didn't have a very good experience. The product that I ordered cam quickly but it was the wrong item. When I called to explain this I was told that they shipped what I ordered. I told them the differences in the products and they said they would send it to me again and proceeded to give me a Return authorization number. When the second product just arrived last night I opened it to find that it was the same product that they sent the first time. Two strikes. I was told to call the manufacturer because the Model Number that I was quoting for the product that I wanted was the same as the wrong product that they sent. I found out on the manufacturers site that the number for my product was in fact quite different. Unfortunately Tiger Direct must have copied the wrong model number onto the product that I thought I was getting. I am sure I am not the only one to have had this problem. I ended up going to the Apple store to buy what I needed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2010-12-22

"My favorite site for electronics, quality selections with competitive prices. Feel confident in your next buy through TigerDirect. Cheers!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-12-22

"I am 100 % satisfied with this excellent website.
Someone in the the past talk to me about this web site and I tried it last year and it reveal to be an excellent
place to buy computers.
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-12-21

"Good prices, good communication and fast shipping."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

4/5

2010-12-21

"My first purchase was two parts and one part was out of stock so I had to wait for it to be replenished. But other than that so far so good.

Good prices, good service and as good a quality of product as an overpriced local Computer Dealer.

I'm pretty sure that I'll be dealing with them again in the future because of the good prices and large assortment of products.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-12-21

"Great service. Original delivery date was Dec 22 I received it on the 15th"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-12-20

"I was very impressed with all of the options available on their site. The delivery time was fantastic! Much quicker than I had expected! Definetely recommend"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-12-20

"TigerDirect is #1 in selection & price. What really makes their market differentiation is the accurate description of the products, customer reviews, all information possible, .... to make a good judgment buy. This is my 5th purchase from TD in the past year and I recommend them to my family and friends.
A minor point of dissatisfaction is with UPS delivery which can be unpredictable.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-12-19

"Great business! Order arrived within the expected timeframe, no damage and very protective shipping. Great product, no problems at all!
Thank you Tigerdirect!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-12-18

"* Price was very competitive.
* Product (Samsung External slim DVD Writer) received was as described.
* Delivery was very efficient.
* Website is very easy to browse.
* Will do business again.
* Strongly recommended.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-12-17

"It has always been a pleasure shopping at tigerdirect.ca. The quality of the product is excellent and shipping is fast. Not to mention the nice deal I can get (20% off on a 2T external harddrive for me last time).

keep up the good work and happy holiday to all. :)
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-12-17

"search and selection function on the website were quick and easy. Checkout was simple and clean. Product is a refurb but looks good. The packaging (plastic case) it came in unfortunately should have been refurbed as well. I will repackage it before wrapping as a gift. Only downside was with the delivery service UPS is barely competent. Kept changing days they were to deliver and the messages they had on their system for tracing were nothing short of misinformation. Claimed at one point that I had requested a delayed delivery. When I contacted them the Cust Svc rep said to ignore the computer generated messages and promised delivery for the next day - well it came, after I had left for the evening and it sat on the doorstep for 6 hours just waiting to be stolen. Not an ideal experience. TigerDirect was fine. They shipped what they promised at a reasonable price point. UPS is someone I will try to avoid doing business with in the future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-12-17

"Shipped as advertised(same day. Delivered from IL USA to Halifax NS in 5 days by ground. Great service & great prices. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-12-17

"good web interface. able to easily compare options for the technology I was interested in. Ordering was straight forward. I promptly received order confirmation, and confirmation of shipping. box arrived on the 15th. Not real fast but it is holiday crunch for the shipping companies."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A