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Verified
5/5

2003-12-13

"I had been searching for a particular product, Pentax Optio 555, and a great price when I discovered Top Choice Digital on ebay. Unlike other sellers, Top Choice did not set minimum bid levels that were only slightly below the prices you could but the product outright. I played in a few auctions for 2 days to get a feel for what was the winning bids were averaging, knew then what a super low winning bid might be, placed my "low" bid at the right time, and won the camera (along with several accessories that would have cost an extra $100) for $125 less than the big discount electronic retailers are advertising the camera only. Top Choice Digital shipped within 2 days and gave me my Christmas present of a huge savings."

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Verified
5/5

2003-12-13

"Everything as ordered and was shipped quickly. I would buy from them again."

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Overall product shipping and delivery process
Ease of checking delivery status
N/A
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
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Ability to determine if a product was in-stock real time
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Overall customer service
Customer service being knowledgeable
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Customer service being easy to reach
Overall web site
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Verified
5/5

2003-12-13

"This was a very smooth transaction--the kind you always hope for! The person I spoke with at Top Choice Digital was very friendly and helpful; my order was shipped within 2 days; and I received it a few days later! No problems at all... I would encourage anyone and everyone to shop here!"

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Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2003-12-13

"Top Choice digital, a class act business. Truly a step above the rest. Not only did they save me hundreds of dollars their customer service was top of the line. Fast shipping and friendly knowledgable representives made my shopping experience #1. I will be purchasing from them again as well as referring everyone I know to them. Thank you top choice digital for the excellent service!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2003-12-13

"The staff at Top Choice Digital was the best I've experienced this holiday season. Come to think of it, the best ever. No rude sales persons and great product. They helped me through the checkout process with ease when I thought I paid but never completed the online transfer. The value for the camera and accessories was unbelievable compared to other merchants! Their online manager talked with me personally and provided guidance regarding the camera, memory, printing, etc. and said to call back anytime! They are so customer focused, I will definitely refer my friends and family and buy from them every chance I get. When I'm in New York, I'll definitely stop at their shop. Thanks Top Choice Digital. Regards, Donna N. a very satisfied customer."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2003-12-13

"My purchase through Topchoicedigital was flawless. The gentleman on the phone told me the day it would get there and it did.My equipment was brand new and unopened, and the accessories I also bought are of high quality.I will definetely be shopping through TCD in the future. Thanx--------JJO-North Carolina "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2003-12-13

"Friendly, knowledgable staff. Prompt shipping and reasonable prices. I won the Fuji Finepix S5000 on Ebay. After checking out, I had to call their 800 number to finalise payment. At that time, I was offered upgrades to the bundled items like the memory card and an extended warranty. Items arrived on time.All in all, a great experience and I recommend them without reservation."

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Overall quality of the company
Pricing of products and services
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Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2003-12-13

"Great service, lightning fast service. Everything was as advertised. Highly recommended!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
N/A
Customer service being easy to reach
Overall web site
Web site reliability
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Web site being easy to use
Speed of web site

Verified
5/5

2003-12-13

"Excellent Transaction. Easy and Smooth. Items just as advertised. Very Very Please.

Bought as gift. I saved two dollars over what I paid for just the camera on sale, when I purchased one a week before. Too bad I didn't know about Top Choice then.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2003-12-13

"Great price. Excellent website. This people are really customer oriented. A+"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
N/A
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2003-12-13

"Prompt customer service over the phone. Next Day shipment. Delicate lens arrived in perfect condition thanks to careful packing by Top Choice.
My one suggested improvement would have this merchant accept payment via PayPal (either via Credit Card or via direct withdrawal from my bank account). This would have saved me about 1/2 hour of valuable time. Otherwise -- top marks.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
N/A
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2003-12-13

"I had an excellent experience with Top Choice digital. They were helpful, informative, and their deals, both via telephone and ebay, are outstanding. I would happily do business with them again.

"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-12-13

"When searching for a digital camera online, I was very worried that I would find a dishonest merchant. Well that was not the case with 'TOPCHOICEDIGITAL'. They provided me with the lowest price on a camera and gave me excellent service. Shipping was fast and the product came in excellent condition. I'm very satisfied with TopChoiceDigital and the selection I made. Thank You TopChoiceDigital for a wonderful experience. I would fully recommend this company!!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
1/5

2003-12-03

"HORRENDOUS SCAM !!!!!

Made an order over the phone.

DON'T BE FOOLED BY BY THEIR SCAM !!!

They tell you that the item is "IN STOCK" and will ship it within 48 hours, but it DOESN'T MEAN A THING !!!!

You call back and they tell you that because it is "OVERSOLD", they never shipped it.

A complete scam !!!!

No one should purchase from them at all !!!!




"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall technical support
Making decisions on their own
Being trustworthy
Being easy to reach
Being knowledgeable
Resolving problems
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
1/5

2003-11-26

"DO NOT FALL FOR THIS CON-GAME!!! ANYONE GIVING POSITIVE REVIEWS FOR THIS COMPANY, EITHER BOUGHT THE OVER-PRICED ACCESSORIES OR IS AFFILIATED SOMEHOW WITH THE COMPANY. DO NOT PUT IT PAST THEM! THIS COMPANY HAS NOT CHANGED IT'S NAME FOR NO REASON. IT'S THE TYPICAL BAIT & SWITCH HARD SELL ACCESSORIES JOB. YOU'RE TOLD THE CAMERA IS IN STOCK, AS IN MY CASE, "WE HAVE PLENTY DIGITAL REBELS" AND WHEN YOU PRACTICALLY FIGHT WITH THE RUDE SALESMAN, WHO TRIES TO BADGER YOU INTO BUYING THESE ACCESSORIES(WHICH ARE MARKED UP AT LEAST 505 COMPARED TO OTHER REPUTABLE COMPANIES)YOU THEN FIND OUT FROM ANOTHER EMAIL THAT: "The items you've ordered are currently delayed. We have ordered the product from our supplier, but have not received a date yet as to when we will receive this product, it could be as long as 3-5 weeks." THAT'S AN EXCERPT FROM THE EXACT EMAIL I RECEIVED WITHIN MINUTES OF MY LAST CONVERSATION WITH THE BELLIGERENT SALESMAN. FRIENDS, I PRIDE MYSELF ON DIPLOMACY, BUT THESE TYPE OF BUSINESS PRACTICES SHOULD BE ILLEGAL... IF THEY ARE NOT. I'VE NEVER REPORTED ANY COMPANY TO THE BBB IN MY LIFE, BUT THIS COMPANY WAS ABSOLUTELY THE WORST I'VE EVER DEALT WITH!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
N/A
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Overall technical support
N/A
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
N/A
Customer service being trustworthy
Overall web site
Web site being easy to use
Web site reliability
Speed of web site