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Verified
4/5

2003-12-19

"Merchandise was as represented; however, delivery is slow. Product was not sent until one-week after payment. Would recommend though."

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Verified
5/5

2003-12-18

"It was a excellent transaction everything was
exactly as promised. A pleasure doing business
with.
"

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Verified
5/5

2003-12-18

"The Best service I have ever received on EBAY. Top Notch highly recommend"

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Verified
5/5

2003-12-18

"Very good transaction. Great Deal. Customer service representative was very helpful in understanding additional options like warranty plan, etc. without being pushy. Would buy from again. Thanks."

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Verified
5/5

2003-12-18

"Great to do business with. Good communication. Shipped promptly. I misunderstood a feature of one of the items (MY fault) and the return RMA was very professional. No negatives as far as I am concerned."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
N/A
Ease of checking order status
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Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Overall web site
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Verified
5/5

2003-12-17

"Great experience. Everything advertised was delivered in a timely manner. Good communication with shipping. Two emails were sent to confirm shipping. I will definitely shop here again for my camera and video needs"

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Verified
5/5

2003-12-17

"Overall, things were fine.

There was one oddity, however.

Because I have separate mailing and shipping addresses, Top Choice Digital required me to contact my bank and add a second delivery address to my credit card account.

When this was first explained to me, I thought it was a suggestion rather than a requirement for doing business.

Within a couple of days, I received a phone call from TCD, reminding me that I must do this.
I was told that these measures were to prevent identity theft. What was ironic is that the person who called me, whose identity I could not confirm, had no qualms about asking me to supply my social security #, birthdate, etc! They even called me into a 3-party phone conversation that
included my bank!

I think that it should be explained clearly to customers such as myself that this bit of strangeness is a company policy, and is required.
"

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Overall quality of the company
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Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2003-12-15

"The service I received was excellent. When I called Top Choice to confirm the order they were most helpful in offering additional products that have enhanced the camera that I purchased. The product arrived at my home with no problems whatsoever and I have been using the camera during the Christmas season. I am sure I will be doing business with Top Choice Digital again.

Mike Bannister
Dacula Georgia
U.S.A.
"

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Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
N/A
Variety of brands and products offered
Overall quality of ordering process
N/A
Overall customer service
Customer service resolving problems
N/A
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
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Product Returns/Refunds/Exchanges
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Overall web site
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Verified
5/5

2003-12-15

"My purchasing experience with Top Choice Digital was wonderful. Peter was very accommodating and helpful when I asked to have my credit card order shipped to my business address instead of my billing address. The Sony equipment arrived when promised in perfect shape. I can recommend Top Choice without reservation!
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

JG1
Verified
5/5

2003-12-14

"I bought a sony 100 dvd cam for $699 from this commpany through ebay. I bought the cam because I am getting married and needed it for the wedding. They said they had it in stock and I paid extra for three day deliverly. The company was great. I got the cam in three days like I was supposed too and it was in stock like they said. I also called to check on it and talked to a nice man that told me it was shipped and when it will get here. They are really great and I would use them again. THANKS !!!!!!!!!!!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
Being trustworthy
Being knowledgeable
Resolving problems
Being easy to reach
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2003-12-14

"This was my first purchase through E-Bay and I was completely satisfied with my purchase. Topchoice was great to work with. Friendly and knowledgeable, their customer service staff helped me through the whole process. It was a terrific first experience! Thanks Topchoice!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Being easy to reach
Being knowledgeable
Being trustworthy
Resolving problems
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2003-12-13

"I have been trying to purchase a Fuji-S5000 for under $300 on the internet for the past 3 weeks. Every place I tried to order ran basically a "Bait n' Switch" tactic, whereas you had to buy hundreds of dollars of accessories for that item to be available. Otherwise, the camera was on a 5 week backorder or out of stock. Top Choice Digital is the only Co. that didn't try to force me to buy accessories and they sold the item as advertised. The salesman was courteous, helpful and above all honest,and they shipped the next day. This is the first good experience I have had with online shopping. I highly recommend Top Choice Digital."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being easy to reach
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2003-12-13

"It was great!!!
Fast and Kind communication!!
Hope to biz with this seller again.
Thanks.


They don't leave a feedback in my e-bay even if I left. Would you do that?
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Overall web site
N/A

Verified
5/5

2003-12-13

"My experience with TopChoiceDigital was really good. I had never spent so much money buying online and I was eager to see my new camera, so I call the customer service twice to check on the status, both times, the customer rep. was polite and helpful, the shipment arrived on time and I am having a blast with my camera. I will definitely do business with them again.

Richard
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
N/A
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service resolving problems
N/A
Customer service being trustworthy
Customer service making decisions on their own
N/A
Customer service being knowledgeable
Customer service being easy to reach
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2003-12-13

"Great service- product arrive in record time and was exactly what I had ordered. would purchase from them again"

Detailed Review Benchmark + -
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Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
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Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process