"Awesome prices and fast shipping. Excellent rating for you. Outstanding quality of parts!!"
"They are great plenty of response to my overseas shipping questions which really is important for dealing online They have a great range of Toyota parts for my FJ
and even after shipping costs they are very reasonable with the prices compared to Aussie availability and prices I highly recommend them"
"Local parts stores. We can't get it or 6 weeks to get it. Here we have it and can get it to you in less than a week. "
"Very good experience. Will use them again."
"Glove box was an exact match to the original equipment!"
"Key fob arrived quickly and in perfect condition "
"easy & straightforward process; look up the parts & order the part"
"Website is pretty easy to use and self explenatory."
"I just bought 2 rear shocks mount for my tc I received my package in time and they sent half my order now I gotta get another in 7 days and the best response I have got for them is "were looking in to it" sorry but not exactly what I was expecting at least the one mount is a genuine Toyota part so thats kinda cool Update1!! After the weekend they said they have sent the missing shock mount let see if I can keep my mechanic appointment? Update 2!! Wow it took a whole month before I received my second mount I also placed another order hoping it would get here around the same time well paid for the expedited shipping and the day of the delivery I called to see where my order was guess what haven't even shipped it I would just buy your Toyota parts somewhere else "
"My package sat in shipping label created status for days. It took two inquiries by me to get the package moving! I ordered the parts from you because your promised delivery date met the timeline i needed. As a result i am stuck with parts i no longer need"
“We apologize for the inconvenience you experienced with the delivery of your order. We understand how frustrating it must have been for your package to not arrive on time and for the lack of follow-up. Your feedback is important to us, and we will work on improving our shipping process to ensure this does not happen again in the future. If you still have the parts you no longer need, please feel free to reach out to us for assistance with returns or exchanges. Thank you for bringing this to our attention.”
"Ordered two motor mounts for my Corolla. I wanted genuine Toyota products because the aftermarket mounts are all cheap but still overpriced, they all fall apart quickly. ToyotaPartsDeal had the correct items in stock and at a competitive price. They shipped right away and I installed the mounts that afternoon. Problem solved!"
" I ordered an replacement part for my Camry, which is a snap-on mirror cover. I figured it was an easy job for a novice. Unfortunately, I was unaware that there are two manufacturers of the mirrors and inadvertently selected the wrong one. The parts website does not alert users to this possibility. Although the part I ordered arrived in a timely manner, the fact that it didn't fit was frustrating. Because I delayed in following up within the 30-day return period, my return for a partial refund was turned down. I had hope for a more sympathetic response from customer service and not the "Too bad, your 30 days are up." "
“We're sorry to hear about your experience. We understand the frustration of receiving a part that doesn't fit as expected. We appreciate your feedback about the lack of information regarding the different manufacturers of the mirror covers on our website. We will work on improving our product descriptions to provide more clarity for our customers in the future. We apologize for any inconvenience this may have caused you. Thank you for bringing this to our attention.”
"Selection, delivery, and payment were all excellent. "
"Super quick delivery and good price ."
"I ordered the side mirror cover wanting the driver side and they sent me the passenger side. I compared many times looking at the site picture, but it seems to be inverted."
“We understand your frustration and we apologize for the inconvenience.We have approved your RMA request on 05/24/2024.Please send the part back and make sure that the part is returned in its original condition, unopened and uninstalled, with all the packaging and manufacturer's labels intact.Once we receive the part ,we will refund you as soon as possible.Thank you for your patience and cooperation.”
"Awesome parts came from my local dealer too! "
A rep from ToyotaPartsDeal.com, EmilyX, has responded:
“We are truly sorry to hear about the delay you experienced with your order. We understand how frustrating it can be to have to wait for parts to arrive, especially when working with a tight schedule. We appreciate your patience and understanding throughout the process. If there is anything else we can assist you with, please do not hesitate to reach out to us.”