"Ordered my parts 2weeks ago numerous parts that were all listed on the website as available. Received an email yesterday saying that my order was cancelled as one part was not available and one part was back ordered. I STILL NEED THE REST OF MY PARTS!!! Email also stated that I would have a credit applied to my visa which has not shown up yet how about updating your website!! I will go aftermarket from now on."

"20 days still no filters must be lost"

"From order to shipping has taken > 8 days and still without confirmation of item being shipped. No one to contact via phone."

"After a second attempt at this order part, the company came through. I am very pleased with communication and service. "

"Item delivered fast and as described. 10/10 would highly recommend seller! "

"Parcel was in good shape and no issues other than I left it on the front porch and it was stepped on and broke. Have to reorder.
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"Ordered parts that looked to be in stock but they weren't after waiting for delivery. "

"Could not provide the nut I needed most"

"Ordered a transmission cable.. a week after the order I messaged to find out status.. was then told it was back ordered with no expected date… when I said about a notification about this.. my order was immediately cancelled.. still waiting on refund"

"I told him the part he was ordering was wrong. But he insistes."

"The gap between the order date and the delivery date is very long. "

"It was a great experience. I am completely satisfied with the products. Yes, can only recommend anyone to buy parts at Toyota Parts Direct. Thank you Bowen for helping me get the correct parts."

"Easy to order, part was not in stock, they contacted me quickly and refunded the order. Thank you"

"Very bad customer connection. No one picks up phone."

"11 days is not to bad, but fast shipping option would be nice."