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Product & services pricing
2.97/5
Chance of future purchase:
2.79/5
Shipping & packaging:
2.54/5
Customer service:
2.71/5
Return/Replacement policy:
2.63/5

Verified
5/5

2024-07-16

Great service

"Easy to order, part was not in stock, they contacted me quickly and refunded the order. Thank you"

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Verified
1/5

2024-07-16

Tried to contact someone for days

"Very bad customer connection. No one picks up phone."

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Verified
5/5

2024-07-16

5 star sellers

"11 days is not to bad, but fast shipping option would be nice."

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Verified
1/5

2024-07-15

# 14881600

"Hi. I placed an order # 14881600 a week ago. The product has not been sent until now. No one has contacted me about it. "

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Verified
1/5

2024-07-15

Took too much time to ship out and ridiculously ask to confirm to send the shipment

"ridiculously ask to confirm to send the shipment , why would you ask to confirm to send or not when the customer already pay? Makes the turnover time more than 10 days and still have shipped yet, **** poor performance "

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Verified
5/5

2024-07-12

Professional

"Really professional, good experience and would surely recommend and doing business with them again."

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Verified
3/5

2024-07-11

Good overall

"Good overall, I don't understand why they wasted 2 days before sending me an email asking me to confirm my vin before they'd ship the part, or why someone didn't ask themselves if that even made sense for a wheel cover.

If my car was stuck in the driveway waiting for the part I'd be upset about that.
"

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Verified
1/5

2024-07-10

Order cancelled with no warning

"Ordered a hose over a week ago, and just realized they cancelled the order without warning! Not only did it get cancelled, I didn’t even receive a refund. Do not buy. "

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Verified
2/5

2024-07-10

Odd that this experience was so bad

"I have ordered from here before with great success. That’s the only reason I’m not giving them a 1 star at this point.
I ordered over $1000 in parts and they still, after a full week, haven’t given any details. I emailed them, and called multiple times and nobody has replied.
"

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Verified
1/5

2024-07-09

7 Days Still Not Shipped

"Ordered new rear springs for my 2012 Sienna & still don't have a ship date. Website said ships 2-4 days but still no word after 6 business days & 2 enquiries. Not a good first impression thus far, but hopefully that changes."

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Verified
1/5

2024-07-09

Been a week, no order status, nobody to talk to?

"Your bot needs to go. Ordered $1k in parts for my 4 runner a week ago. Waited an extra day because Cananda long weekend, no problem.

Am now day 6 since ordered, no idea if order is placed, no idea on shipping method or time to get to calgary, asked chat bot twice now, and no response of any kind.

Can someone at least tell me if I was scammed? Not impressed so far.
"

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Verified
2/5

2024-07-08

Response to order status

"I cannot get through to some in order to determine my status. I have not shipping or order placement confirmation."


Verified
5/5

2024-07-08

Great decision on their behalf to cancel our purchase :)

"I am ordering both front fenders for a 2005 Toyota EchoRS. They wisely prevented the order from completing recognizing shipping was to be a problem, large awkward parts delivered to a home address. Makes sense to me, which reminds me I need to find a business to receive the parcels for me."

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Verified
1/5

2024-07-05

Incorrect part was delivered.

"Incorrect part was delivered!"

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Verified
5/5

2022-12-25

Great and fast service

"Easy to navigate the website, finding what you’re looking for. They always confirm figment of parts, and when necessary they reach out to you. Order was accurate and on time."

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