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Product & services pricing
2.97/5
Chance of future purchase:
2.79/5
Shipping & packaging:
2.54/5
Customer service:
2.71/5
Return/Replacement policy:
2.63/5

Verified
5/5

2022-06-01

Excellent

"No complaints
Great service
"

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Verified
5/5

2022-05-31

Pretty good so far

"My second order so far and everything was as advertised. No issues and great prices. "

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Verified
5/5

2022-05-30

Highly recommend

"Excellent. Fast service, delivery and great pricing. "

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Verified
5/5

2022-05-30

Steering shaft 4Runner

"The part was very fast delivered.
Information and email conversation was perfect. I recommend this shop.
"

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Verified
3/5

2022-05-28

Long delay to ship

"The tech help selecting parts was good and prompt. The pricing was competitive. The time to ship however was questionable. Not sure how TPD can justify the shipping fee with such slow response. Took 12 days just to get two small items shipped by Canada Post. I’m assuming the parts are exactly what I need. "

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Verified
2/5

2022-05-26

Parts have not been delivered

"It's been twice as long as the typical delivery time mentioned on the site. Haven't received a tracking number or even a shipping notification."

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Verified
1/5

2022-05-25

To much delay shipment

"Item ordered a week ago, but still not shipped and no expecting shipping date.
Totally not satisfied.
"


Verified
5/5

2022-05-25

Fast delivery

"Fast delivery in my mail box."

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Verified
1/5

2022-05-25

ORDER NOT YET RECEIVED

"NO RESPONSE FROM CUSTOMER SERVICE 15 DAYS NOW"

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Verified
5/5

2022-05-20

Great parts

"Parts arrived as expected."

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Verified
5/5

2022-05-17

Good price and fast delivery

"Highly recommend ordering from Toyota Parts Direct"

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Verified
1/5

2022-05-16

Timeline

"My package hasn’t even come yet "

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Verified
5/5

2022-05-15

Excellent experience, would use again.

"Fast shipment, packaged well, geniune parts."

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Verified
1/5

2022-05-13

Still no news

"Oredered 10 days ago. They took the payement but no confirmation, no tracking number… now they ask how was my experience… feel I’ll never gonna receive my pieces"

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Verified
5/5

2022-05-12

Very good service

"Buy a Timming chain tensioner gasket for m’y Corolla 09 cause it sas leaking. "

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