"They shipped the part they thought I needed not the part I ordered. They didn't even bother to contact me to see what the situation was. Now they are giving me the run around to get the correct part... Thanks for nothing"
"Professional, courteous and fast !"
"The confirmation email actually came after the product was already delivered. Obviously some issue there. I got the email and checked the tracking number to find it was already delivered the day before. Other than that, everything was great! "
"Fast, one day to get an enquiry, 1 day to search the part with a few emails back and forth, 3 days for the part ot get here, good packaging, not a bad price - saved me about 30% vs the dealership"
"I was looking for a part for my Prius that was not available in Canada from any other on line source. Toyotapartsdirect.ca had the part for less than the American sites (accounting for Duty/Shipping) and local Toyota dealers.
Shipment was very fast and the part was well packaged. The part was exactly as described an in excellent (new) condition. If I need more parts in future I will definitely consider using Toyotapartsdirect.ca again."
"Parts verified with vin and fit perfectly"
"Not much point listing the part on your website if you can't ship it cost effectively. Seems to be where they make their money."
"Experience was great.! Fast shipping too"
"Ordering was easy and delivery was earlier than anticipated. Great"
"Two orders quickly delivered now from Toyota Parts Direct, exactly what I wanted, great pricing and the quality original equipment manufacturer parts which I trust. A good ordering system to ensure correct parts matched to the particular vehicle. No complaints. Thank you TPD!"
"Product chosen was b/o, they sent me credit within a few days. Thanks for the great service"
"I have ordered parts from TPD over many years. Website is accurate and cross referencing allows me to order parts for my Lexus as well if available. If only shipping can be less I would be very happy. "
"Took 3 days to send me some automated message to confirm I placed the order, a very strange system. Once I confirmed it, no tracking provided for another 3 days until I had to contact them. Once I did, they told me a part I ordered was on backorder, almost a week later from the first day I placed the order so that was it and I decided to just cancel the order. Communication was also very poor, I will just be going to my local Toyota dealer instead."
"Needed some exhaust studs and nuts and a hard to find cover and gasket for the Cam Position Sensor. Had it all in stock and in my hands in a week. Very happy with delivery time and pricing was not at all out of line with other options. Thank you. "
"Great service. Fast and precise parts for my yota. "