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Product & services pricing
3.00/5
Chance of future purchase:
2.82/5
Shipping & packaging:
2.59/5
Customer service:
2.74/5
Return/Replacement policy:
2.66/5

Verified
5/5

2020-06-16

reliable team

"fast delivery, reliable t"

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Verified
5/5

2020-06-15

Good customer service and smooth transaction

"Sales support helped to answer inventory questions before purchase. Price was fair, part was in stock and quick shipping. Great transaction."

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Verified
5/5

2020-06-10

Easy to find the correct parts and order.

"I live in isolated area without access to a Toyota dealer and toyotapartsdirect.ca delivers what I need"

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Verified
1/5

2020-06-05

No not delivery ing and receive an extra charge 2 days later if 115$ and extra if 50$ .........150$ for ship at qu

"No not delivery ing and receive an extra charge 2 days later 115$ and extra of 50$ .........150$ for ship at quebec i purshase same One and free shipping for thé same pound and more i will take at montreal lolllllllllll sorry but i Nevers purshase again "

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Verified
5/5

2020-06-04

Great

"Great service excellent parts "

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Verified
5/5

2020-06-04

fast delivery

"fast deliver but missing one order ,customer service response right away , follow up my missing order .. very Happy "

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Verified
5/5

2020-06-01

Spot on

"These people have great followup, and customer service. Recommended."

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Verified
2/5

2020-06-01

Misinformed about availability of product

"Was told item in stock. Waited 2 weeks for delivery, only to be told later that item was no longer available."

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Verified
5/5

2020-05-31

Great experience

"Great experience. Quality parts "

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Verified
5/5

2020-05-28

Genuine Toyota parts shipped to your door

"Good experience post took a bit longer due to Covid. "

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Verified
5/5

2020-05-26

Thanks again for the parts!!

"Received my parts as ordered, priced and delivery time estimated. Thanks!"

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Verified
4/5

2020-05-24

Needed second shipment, but its ok.

"Needed second shipment, but its ok."


Verified
1/5

2020-05-24

Horrible customer service!

"I spent over a $1000 for a broken part (unusable). Tried emailing & phoning, no response! Horrible customer service, stay away!
Eric
"

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Verified
1/5

2020-05-24

Maybe its the pandemic

"recieved a message saying the part i ordered will be delivered in 4 days, after 4 days no part arrived. And a few days more none. I checked the tracking and n/a . I clicked the refund button and all of sudden theres a message saying it just arrived from the U.S. . Maybe its the pandemic."

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Verified
5/5

2020-05-23

Excellent Service

"Excellent customer service every time I deal with them. "

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