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Product & services pricing
3.00/5
Chance of future purchase:
2.82/5
Shipping & packaging:
2.59/5
Customer service:
2.74/5
Return/Replacement policy:
2.66/5

Verified
1/5

2020-05-22

Contact by telephone left massage with no response

"Contact by telephone left massage with no response "

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Verified
2/5

2020-05-22

Confusing??

"Very good st getting bss as ok to me with a description.... then proceeded to tell me it was incorrect! Add $:50 dollars for the right part.
Not impressed ridiculous will go go amazon.ca
"

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Verified
5/5

2020-05-21

good and fast service

"good and fast service......"

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Verified
5/5

2020-05-20

Great price, fast delivery!

"I always buy my parts from Toyota Parts Direct instead of the local dealership because it is a lot cheaper. Shipping is also very fast. My orders usually arrive in two or three business days."

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Verified
5/5

2020-05-19

Tundra Parts

"This was an excellent experience! These guys know what they are doing and provide a level of service that exceeds your expectations! Even during this Covid-19 pandemic the parts shipped fast. Thank you!! "

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Verified
5/5

2020-05-19

Got me a critical part that the Toyota Dealership couldn't

"They were able to supply me with a critical part that the Toyota Dealership couldn't even provide me an estimate for. I got it within a week of ordering, and at a reasonable price. I'd definitely buy from them again."

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Verified
5/5

2020-05-19

Best source of OEM parts

"Great source of OEM parts, at a reasonable price, very appreciated to have that kind of service! Easy to navigate"

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Verified
5/5

2020-05-14

Excellent Experience

"Great customer service and parts selection. They managed to source some hard to find parts, and at a great price! Will be ordering from them again for sure."

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Verified
4/5

2020-05-13

"I DID NOT RECEIVE THE PARTS THAT I HAVE ORDERED LAST APRIL 28, 2020
"

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Verified
5/5

2020-05-12

Easy way to shop online !

"Very, very good service !"


Verified
5/5

2020-05-11

First Time, purchase experience

"Very satisfied, with 4 days of delay because covid 19 period
Thanks
Tres satisfait, malgré delai de 4 jours pour livraison en période de covid 19
merci
A la prochaine
"

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Verified
5/5

2020-05-11

Excellent service

"Excellent service, prompt shipping times even during these unprecedented times. "

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Verified
5/5

2020-05-10

Very Happy

"Parts were in stock and delivered quickly. Prices are great. Will happily purchase here again"

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Verified
1/5

2020-05-06

Purchase on line...called and left 3 messages...called repeatedly...no answer? Did somebody die? No update to purchase or shipment?

"Still want my parts, but it seems they are away....Hope all is well.... Or perhaps the phones got disconnected? Computer die? I don't know but I've bought before and was happy....Hope they still exist?"

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Verified
5/5

2020-05-05

good service

"During covid i placed an order, they said it would take a bit longer than normal, which is to be expected given the circumstances. They replied very quickly to my inquiry if it was on the way and they delivered as promised."

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