"Very nice experience thanks."
"Today I received my order, even with our country in lock down they came through with everything I needed. Thank you."
"I submitted an order online and received a confirmation number. short time later I received an email telling me that my order could not be processed because of missing information. I called customer service a couple of times but was not able to speak to a customer service rep. I left a message detailing my needs and asked if they could either process my order or to contact me and I have neither been contacted nor have I received my order. Very poor customer service in my opinion. "
"Price was right and service and delivery were also excellent. Definitely preferred over paying full MSRP at the local dealer."
"They had the parts I needed for my 2004 Tacoma and arrived within a week to Newfoundland."
"Excellent service from Toyota Parts Direct. Prompt delivery. Prices definitely same as buying USA. I was in Phoenix AZ Feb 24 and bought and picked up 2008 Tacoma brake pads and shoes. Noticed TPD web site and compared prices and surprisingly they were within $10 including shipping. No thanks to USD exchange rate.
Needed rear bumper reinforcement and ordered from RockAuto and realized the price from TPD was the same after exchange. Not only that but the Rockauto item was a CAPA aftermarket vs the TPD genuine reinforcement. Cancelled Rockauto order and ordered the real reinforcement from TPD."
"My item number was incorrect but they correct it according to the VIN number I provided. Great Job....."
"I do use Toyota Parts Direct exclusively because their prices are somewhat fair and you get OE parts. But I do wish that they had some kind of a loyalty discount system and perhaps free shipping. But then nobody really offers free shipping like they have South of the border which is lame. "
"I called the order in and was done within minutes. Parts arrived the same week."
"Fast, reliable, friendly and good customer service "
"I have received consistently good service and delivery from this company. Quality OEM parts."
"Faced with the task of either replacing or rebuilding my transfer case for my beloved 2008 tundra, I had no idea where to even begin, then I found this website and discovered that you could buy any bolt, nut, washer, part and assembly for any Toyota vehicle and suddenly the idea of keeping my vehicle forever became a possibility! This website makes owning a Toyota the best possible vehicle investment you can make!"
"Met all my needs in a timely fashion!"
"Great. Watson is always a big help when looking for parts for an older Landcruiser. I would recommend his services to anyone doing a restoration!!"
"Some of the part # s don't have a price. The chat option never has a answer and has to have someone to get back to you later. Ordered only the parts that listed the prices and then went to dealer for ones not listed (bolts for the parts I bought). When clicking to show status of order it keeps showing that they have been shipped but can't track them to where or how long it will be, and of course chat lady shows up with no answers. Call the number listed , leave a message (surprise no one answers) leave message and no response. Great my truck sits in garage with no idea when parts are coming, I guess will be borrowing the kids truck for a while as I wait for no response from them. If I had just gone to the dealer ,I would have been done. Not worth the small savings ! "