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Product & services pricing
3.00/5
Chance of future purchase:
2.82/5
Shipping & packaging:
2.59/5
Customer service:
2.74/5
Return/Replacement policy:
2.66/5

Verified
5/5

2020-04-16

Perfect... just perfect!

"Toyotapartsdirect.ca is awesome! They have parts hard to find elsewhere, at reasonable Canadian pricing, with really fast shipping. Just awesome!"

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Verified
5/5

2020-04-06

Excellent experience.

"I recently ordered four parts for the same car, but somehow one part no. was for a different model.
I was quickly contacted to see if it was possible. I corrected it and was answered right away. The
order shipped the next day and I received it two days later. Every thing was spot on. I would do
it again anytime. Thanks for the great service.
"

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Verified
5/5

2020-04-05

Everything ok

"The right parts delivered as announced."

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Verified
5/5

2020-04-03

Perfect fit!

"Order was quick and exactly what we needed."

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Verified
5/5

2020-04-01

Service was fast but did not have the parts was looking for

"Did not have parts I was looking for"

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Verified
5/5

2020-03-28

Fast Service + Great Parts

"I placed my order not knowing exactly when I would receive my shipment, but it arrived very fast and the parts were exactly as expected. Great prices and fast service, no complaints!"

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Verified
1/5

2020-03-26

part was listed available but then discontinued

"will update to see if mt cc was charged"

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Verified
5/5

2019-09-20

Great OEM prices and great service

"I have ordered multiple times from Toyotapartsdirect.CA and have got all parts I have ordered. Correspondence has been great thru email. I've even forgot about some parts and emailed them after my order and they were quick to include those. I always recommend this site to other Toyota owners. "

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Verified
5/5

2020-03-15

Great customer service!

"Great customer service!
Item as advertised.
"

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Verified
5/5

2020-03-12

Very Professional

"Everything went smooth, fully informed, checked fit & compatibility, sent tracking number, no issues at all."

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Verified
3/5

2020-03-12

Do better

"I’m glad you sent the right parts, but you sent them to a mixed wrong address of both my billing and shipping so I had to go to the post office looking for them. One of the parts was missing a rubber ring. The mechanic was able to find one, but for the price of these parts, you should probably be more careful when packing and shipping. "

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Verified
5/5

2020-03-12

Genuine parts is the best

"Just want to use Toyota genuine parts for my vehicle and Toyotapartsdirect is my garage."

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Verified
5/5

2020-02-13

Excellent service

"Livraison rapide, excellent service. Merci"


Verified
5/5

2020-03-10

Super!

"Very fast shipping!!! All liked it!"

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Verified
5/5

2020-03-09

highlander parts

"great customer service and quick delivery"

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