"The customer service was the best. Order was placed on Wednesday, arrived on Friday. Amazing! I was able to track my order immediately. Keep up the good work. "
"Product was priced competitively. Shipment arrived in a timely manner. Product was better quality than expected. "
"the product is great but the box was crushed and on cone was marred. No dunnage, no nothing. I don't want scarred mechandise."
“I'm sorry to hear about the condition of your order. We strive to ensure that our products arrive in perfect condition, and I apologize for any inconvenience this may have caused. Jill T. from our customer care team will be reaching out about a replacement cone. Thank you for bringing this to our attention. Will Snook, Founder & CEO”
"Shopped on line and the birthday gift arrived in time. Cones and bars are used to keep out unwanted traffic from parking in business parking lot."
“Thank you so much for the awesome review! We're thrilled to hear that our products arrived in time for the birthday gift and are being put to good use in your business parking lot. We appreciate your business and hope to continue exceeding your expectations in the future. Will Snook, Founder & CEO”
"Needed a single cone to act as a parking guide in my garage. Found your site and was surprised to find a traffic cone in WHITE!!!! Matches my new Porsche 911 perfectly! Excellent price, fantastic service, site was easy to use and follow up after the purchase was an unexpected surprise, I mean, hey, it was just 1 cone. Shipping was very fast. Thank you, keep up the amazing work. "
“We are thrilled to hear about your excellent experience with us! We're so glad we could provide you with a white traffic cone to match your beautiful Porsche 911. Thank you for your kind words about our service, pricing, and fast shipping. We truly appreciate your feedback and look forward to continuing to provide you with exceptional products and service in the future. Thank you again! Will Snook, Founder & CEO”
"Great service and easy to order. Shipping fast"
“Thank you so much for the glowing review! We are thrilled to hear that you had an excellent experience with our service and that your order arrived quickly. We appreciate your feedback and look forward to serving you again in the future. Will Snook, Founder & CEO”
"terrific supplies, customization, good pricing and fast delivery. Love it."
“We are thrilled to hear that you had a great experience with us! Thank you for your kind words and for choosing Traffic Safety Store. We appreciate your feedback and look forward to serving you again in the future. Will Snook, Founder & CEO”
"Our order was shipped with only 14 galvanized spikes when 16 were required. "
“I apologize for the inconvenience you experienced with your order. Jill T in our customer care department will be reaching out to get you more spikes on the way today. We will also find out who packed your order to make sure they understand the importance of accuracy when counting out those fasteners. Thank you for bringing this to my attention and I am very sorry for the oversight. Sincerely yours, Will Snook, Founder & CEO”
"I rarely review purchases....especially with these pesky third party marketing/polling companies that are hired.
But, I am making an exception for the Traffic Safety Store.
Why? Not because I received speedy delivery of quality products at a reasonable price...which is always good.
But rather, because as soon as I placed my order, I received a confirmation from a Nick Giurastante with the subject header, "Thank You For Your Purchase".
How long has it been since you, as a customer, were thanked for your business.
Hence, the 5 star rating."
“WOW, how do I respond to that great review? Well, thank you is the first thing I say. That really hits home for the whole team as that level of service is what we strive for every time. I have already spoken to Nick to compliment him and I will be sure to share your email with the whole TSS team. Thank you again for your business and thank you for sharing your experience with the Reseller Ratings 'world'. Sincerely yours, Will Snook, Founder & CEO”
"I received my vest yesterday and I am very pleased that it's true to size 2XL is what I wear in my shirts and jackets. This is American sizing and great quality. I called in before purchasing to see if the sizing is correct because the vest was $100 with free back lettering which was a huge reason why I purchased it. The gentleman I spoke with was right on about the sizing. Perfect fit!!! I'm 250 pounds wide shoulders and the 2XL did it . I will only be purchasing my vests through this company from now on until I retire in about 15 years. If only they came in black or even dark blue with grey reflective then that would be perfect. I do security creek patrol for Sonoma County Water Agency and I'm on 10 hour shifts patrolling and hiking around so the mesh is a definite for this vest .
Great Company and I pay for my own gear and this is my honest review and opinion "
“We are thrilled to hear that you're loving your new vest! We appreciate your feedback and are so glad to hear that the sizing was spot on and the quality met your expectations. Thank you for choosing to shop with us - we look forward to serving you for many years to come! Thank you, Will Snook, Founder & CEO”
"Quick shipping and great prices "
“Thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with our quick shipping and great prices. Your satisfaction is our top priority, and we look forward to serving you again in the future. Thank you, Will Snook, Founder & CEO”
"Ordered 4 cs of flares to be used for lighting fireworks shows, most reliable lighter you can buy. Shipping was very expensive but I understand why, it got here as expected."
“Thank you so much for your 5-star review! We're thrilled to hear that our flares are perfect for lighting fireworks shows and that they arrived as expected. We appreciate your understanding about the shipping costs and are grateful for your support. Thank you again! Will Snook, Founder & CEO”
"Satisfied with the 10 lb per piece Tire stops for my vehicle in my garage!"
“We are thrilled to hear that you are satisfied with our 10 lb tire stops for your garage! Thank you for choosing Traffic Safety Store for your safety needs. Will Snook, Founder & CEO”
"Corner of sign has a crack in the plastic part of the clip. Not sure we will be ordering from you again. "
“I'm sorry to hear about the issue with the sign you received. We apologize for any inconvenience this may have caused. Please reach out to our customer service team so we can assist you with a resolution.”
"Any orders made prior June of 2024 get a 5 star review. I will not order any other items until it is confirmed that T-force freight is NOT the shipper. Their shipping vendor cost me stand by time and money by giving me false information about delivery dates and times on a daily basis for a week straight. "
“Thank you again for your order of solid 'Industrial' parking blocks from the Traffic Safety Store. Since we take customer satisfaction very seriously here, I was dismayed when I read of your bad experience with TForce Freight. Rest assured, we too are upset with TForce Freight. I don't want to bore you with details but TForce was, until recently, UPS Freight. UPS sold its freight division in 2021, but the 'roll out' of new ownership took several years to take effect. While we are aware of the 'challenges' we are also having a very hard time finding an LTL ("Less Than Truckload") company that will handle our very heavy shipments, like your shipment of 36 parking blocks, at rates that our customers can afford to pay. Since, like you, I buy a lot things I use in my life on-line, I know how frustrating it is when your product does not arrive on the day you expect it. I am very sorry that your delivery experience with TForce was so bad. We will add your review as another reason too keep looking for a new LTL trucking company to work with.
Sincerely yours,
Will Snook
Founder & CEO ”
"Easy shopping fast shipping great prices. "
“Thank you so much for the amazing review! We're thrilled to hear that you found our products easy to shop for, and that you were pleased with our fast shipping and great prices. Your feedback means a lot to us! Will Snook, Founder & CEO”
A rep from Traffic Safety Store, TrafficSafetyStore.com, has responded:
“Thank you so much for your 5-star review! We are thrilled to hear that you had a great experience with us and that you were pleased with the quality of the product. We appreciate your business and hope to serve you again in the future. Will Snook, Founder & CEO”